When organizations embrace digital technologies, they expand their attack surfaces and create new gateways for both opportunistic and targeted cyber threats. To help customers secure their progress, Globe Business will offer software and solutions that leverage the Secureworks Red Cloak Analytics Platform to prevent, detect and respond to threats, wherever data moves into, out of, and through customer environments.
“Now, more than ever, businesses need partners who can provide modern security solutions that enable digital transformation while also protecting their data, reputation, and revenue,” said Maureen Perrelli, Secureworks Chief Channel Officer. “We’re pleased to welcome Globe into the Secureworks Global Partner Program so together we can help organizations close their cybersecurity gap with industry-leading software and solutions.”
Globe Business will support customers with Secureworks’ integrated portfolio of automated and intelligent solutions, featuring built-in flexibility that scales to a customer’s changing needs. Secureworks Red Cloak Threat Detection and Response (TDR) is a Software-as-a-Service application available with or without a managed services wrapper (MDR), providing rapid threat detection and response along with threat hunting.
Secureworks, a software company with security at its core, continues to enrich its analytics and solutions with market-leading visibility and threat intelligence gleaned from protecting more than 4,000 customers worldwide. The company processes more than 310 billion cyber events per day and conducts more than 1,000 incident response engagements per year. Its cloud-native platform is complemented by a deep bench of security analysts, researchers, and incident responders.
Globe Business will support customers with Secureworks’ integrated portfolio of automated and intelligent solutions, featuring built-in flexibility that scales to a customer’s changing needs. Secureworks Red Cloak Threat Detection and Response (TDR) is a Software-as-a-Service application available with or without a managed services wrapper (MDR), providing rapid threat detection and response along with threat hunting. Adversarial Security Testing and Security Consulting help customers test security defenses, while Incident Response services help organizations prepare and respond to cyber incidents to help manage the risk of a breach.
“Teaming up with Secureworks allows us to come up with a defense-in-concert strategy, which recommends solutions with fewer security layers but more efficient systems that communicate, act more intelligently, and detect and respond to threats faster,” shared Peter Maquera, Senior Vice President for Globe Business. “We believe that cybersecurity should also be supported by a community. It’s never a battle won by one team alone. Our experience using Secureworks’ services enables us to not only bridge businesses to cybersecurity experts and cyber threat intelligence but also provide predictive, continuous, and responsive protection.”
With Secureworks, Globe Business alleviates the challenges of handling cybersecurity by empowering teams to focus their resources on effective strategies, enabling them to safely promote initiatives that cement their digital presence.
You don’t have to drain your resources to have proactive cybersecurity in place. Backed by expertise and round-the-clock solutions, we can help you secure any outcome. Talk to your dedicated Globe Business Account Manager or visit our website to find out more about Secureworks and the rest of our Cybersecurity Solutions.
Tips for staying secure while working from home
Because many devices attached to home networks don’t get patched or updated as frequently as corporate devices, the most common exploits detected so far in 2020 have targeted older systems. Nearly two-thirds of attacks targeted vulnerabilities disclosed in 2018, and a quarter targeted vulnerabilities from 2004.
Due to the global pandemic, nearly two-thirds of companies have moved half or more of their employees to telework. Sixty-two percent of employed Americans, for example, say they have worked from home during the crisis, with the number of remote employees doubling between March 13 and April 2 of 2020, and this is not just a temporary change. Nearly a third of all organizations with remote workers expect that half or more will continue working from home after the pandemic.
The security implications of such a dramatic transition in such a short period of time cannot be overstated. Under normal circumstances, moving an entire workforce from secure IT environments to home networks with very little cybersecurity would take long-term planning and preparation. But that was not an option in 2020. As a result, 32% of respondents to Fortinet’s 2020 Securing Remote Work Survey found that setting up and managing secure connectivity to be the most challenging aspect of switching to telework.
Part of the problem was that the devices at the company’s core network were not designed to manage the volume of VPN connections required. As a result, many connections were not secure. Or even if they were encrypted, existing firewalls were incapable of inspecting VPN tunnels to ensure they weren’t being used to deliver malware – at least not without significantly slowing down connections.
But the other part of the challenge is that many home networks were not setup to support the bandwidth requirements of VPN, let alone bandwidth-hungry business applications such as video conferencing. In addition, end user devices (many workers began working from home using a personal device) were often unpatched and unsecured as were other devices connected to the home network. These challenges made home networks an ideal target for cybercriminals.
Cybercriminals Are Targeting Remote Workers
And as one might expect, threat researchers saw a significant shift in the behavior of cybercriminals. According to the latest Threat Landscape Report from FortiGuard Labs, global sensors detected that the top attack targets identified in the first half of 2020 switched from targeting corporate devices and applications to things like consumer-grade routers and devices such as DVRs normally attached to home networks.
There was also a significant increase in attacks targeting end users that used concerns about the coronavirus to lure them into clicking on malicious web links or open attachments infected with ransomware or other malware.
Part of the problem was that the devices at the company’s core network were not designed to manage the volume of VPN connections required. As a result, many connections were not secure.
The FortiGuard Labs team saw an average of about 600 new phishing campaigns per day during the spring. And because home users were no longer protected by corporate security devices, web-based malware became the most common attack vehicle, outranking email as the primary delivery vector used by cybercriminals for the first time in years.
And because many devices attached to home networks don’t get patched or updated as frequently as corporate devices, the most common exploits detected so far in 2020 have targeted older systems. Nearly two-thirds of attacks targeted vulnerabilities disclosed in 2018, and a quarter targeted vulnerabilities from 2004.
Seven Recommendations for Remote Workers
During the last several months, IT teams have been scrambling to close the security gaps in their remote worker strategy. But while 92% of organizations report budget investments to address teleworker security, end users are still the front line of any security strategy – and never more so than now. Here are a few suggestions of what they can do to reduce risks.
- Learn to Spot Attacks: Many organizations are sponsoring training programs to help their workers identify suspicious emails, websites, text messages, etc. In addition, there are free programs available online to provide end users with essential security training and information. And make sure everyone at home using the network, from roommates to children, get cybersecurity training as well.
- Harden Passwords: Another easy step is to simply make passwords harder to guess, and also use different passwords for different accounts. To manage these passwords, use a secure password management system that can remember passwords. Then all anyone needs to remember is the login information for that one application.
- Use Multi-Factor Authentication (MFA): Also known as two-factor authentication, MFA combines something a user knows, such as a password, with something they have, such as a fingerprint or a security token. MFA should especially be used when accessing financial information or logging onto the company network.
- Patch Home Devices: Have users look at all of their devices at home and make sure they are running the latest versions of their operating systems. Even gaming and entertainment systems have options that let users check to see if they are running the latest version.
- Secure Home Networks: This is probably a good time to consider adding or upgrading a security application to protect the home network and devices from attacks. In addition, many home routers now include gateway security which should also be enabled. Some cable operators and internet service providers also provide free security. Remote workers should make sure that logging onto the home WiFi requires a password. They should consider an email gateway that can detect and filter out malicious email attachment and links.
- Improve Device Security: New advanced endpoint security solutions, known as endpoint detection and recovery (EDR), not only provides better threat detection, but also prevents infections that manage to get onto your device from executing their malware. EDR solutions should not only be applied to remote worker devices, but also on other endpoint devices in the home.
- Upgrade Internet Connections: Remote workers should consider upgrading their internet service so they can run business-critical applications even when others are streaming movies or playing online games. Companies should consider providing funds to help offset the cost of a bandwidth upgrade.
Enhance Your Remote Work Security Now
Cybercriminals will continue to target remote workers, with no signs of letting up. Adding these seven steps to any corporate security strategy is the right way to begin protecting today’s distributed networks that include remote workers.
Work-from-home cybersecurity tips
Cybercriminals are taking advantage of the fact that people are working from home and using that to their advantage. They are using ransomware, phishing scams, malware, and more to gain access to companies’ systems for profit.
Since the pandemic began and the majority of people’s lives was forced online, cybercrime has soared. The Cyber Division of the FBI recently released to incredible statistics on what they are seeing during the pandemic. At one point, the division was getting up to 4,000 complaints of cyberattacks a day. That number is a 400% increase from the number of complaints before the pandemic started.
It is not just a US issue either. The European-based international police organization, Interpol reports that “with organizations and businesses rapidly deploying remote systems and networks to support staff working from home, criminals are also taking advantage of increased security vulnerabilities to steal data, generate profits and cause disruption.”
The global pandemic has forced people to work from home and criminals are taking advantage of this with a growing number of attacks.
These statistics and statements both point to the same thing. Cybercriminals are taking advantage of the fact that people are working from home and using that to their advantage. They are using ransomware, phishing scams, malware, and more to gain access to companies’ systems for profit.
Who are Cyberattackers Targeting?
The short answer is, ransomware attackers will attack anyone with a computer and an internet connection without thinking twice about it. Big companies, small businesses, nonprofits, municipalities, and even individuals are all seen as potential targets. This is a crime designed to make the criminals money so the more people and organizations they attack, the more chances they have that their ransom will be paid.
That said, there are institutions that these criminals are attacking at a much higher rate and with much more intensity than others. Right now, because of how hectic these organizations are due to the coronavirus and how many people they have – many of whom are working from home – these places are more susceptible to attacks than others. This includes large, multinational companies, the healthcare industry, schools, and local governments.
No one can be sure from the outside that all the recent, major cyberattacks are due to working at home. Only when a skilled cybersecurity company like MonsterCloud reviews the attack can the true source of the attack be found. However, the sheer increase in successful attacks paired with the COVID-related stay-at-home orders makes it a good bet that the two things are related.
Here are some tips to deal with (possible) cyberattacks:
Tip #1: Make Sure Systems are Up to Date
Still hitting “Remind Me Tomorrow” on that system update prompt the computer has been reminding about since the pandemic started? If so, it’s way past time to install any updates that are needed.
Tip #2: Make Sure Anti-Virus Software is Up to Date
The tip is to keep anti-virus software up to date, but that is assuming the software is being used. If not, stop reading this right now and go install one. Anti-virus software is the easiest way to protect from hackers. Like in most situations, the criminals will always be ahead of the people trying to stop them but anti-virus software will catch the majority of attacks before they harm the system.
Tip #3: Watch Out for COVID-19 Phishing Scams
When MonsterCloud reviews the ransomware attacks that have happened during the pandemic, the company has found that many have started with pandemic-related phishing emails. These emails are designed to take advantage of people’s curiosity and thirst for knowledge about pandemic-related topics.
Tip #4: Watch the Wireless Internet
Whether logging onto the internet-based cloud or a company’s in-house servers to access the company’s systems, chances are people are using WiFi to do so. Securing WiFi is of critical importance when working from home. If the home WiFi is not password protected, that is something that needs to be done. If it is, make sure that the password is a strong password and not the default one the router came with. Using something like an address or “password1234” is also not a good idea.
Cybercrime, especially ransomware is a huge problem right now. The global pandemic has forced people to work from home and criminals are taking advantage of this with a growing number of attacks. By following these few simple tips though, everyone can be better prepared to work from home and have less of a chance of being the cause of a cyberattack on their company.
Unfortunately, even if people follow all these tips and more, cybercriminals are so good at what they do these days, someone may still find themselves the victim of a ransomware attack no matter what they do. If this happens, don’t panic. Don’t pay the ransom. Don’t leave it to an in-house IT department. Call the cybersecurity experts.
APAC SMEs adapting well to new realities of remote-first business environment – SAP
APAC SMEs are well positioned to adapt to a remote working environment by taking swift actions to implement and adjust remote work arrangements for employees in response to the onset of the COVID-19 pandemic. 77% reported that they adjusted remote work arrangements for employees in response to COVID-19, as compared to respondents in Europe (75%) and the Americas (71%).
SAP SE unveiled findings for the study Digital Resilient, and Experience-driven: How Small and Midsize Organisations Can Prepare for the New Economy. The study highlights how small and midsize enterprises (SMEs) in Asia-Pacific (APAC) are uniquely positioned to adapt and thrive in the dynamic and distributed post-COVID-19 business environment.
Conducted in collaboration with Oxford Economics, the study also delved into the priorities, challenges, and digital maturity of SMEs in the Americas, Europe, and APAC. Of the total 2,000 respondents, 832 respondents were from the following APAC markets: Australia, China, India, Japan, New Zealand, Philippines, Singapore, and South Korea. A section detailing answers from 240 respondents on the impact of the COVID-19 pandemic was also added to the survey mid-fieldwork.
Adapting To The New World Of Work
According to the 240 that responded to the series of COVID-19 questions, APAC SMEs are well positioned to adapt to a remote working environment by taking swift actions to implement and adjust remote work arrangements for employees in response to the onset of the COVID-19 pandemic. 77% reported that they adjusted remote work arrangements for employees in response to COVID-19, as compared to respondents in Europe (75%) and the Americas (71%).
Additionally, 61% of APAC SMEs surveyed created remote work set-ups for employees during this period, while 69% invested in IT and collaboration solutions to support remote access and/or online learning. Interestingly, 10% of APAC SMEs reported that the pandemic has no impact on their ability to accommodate remote work and maintain employee productivity.
On top of supporting business continuity during this period, many APAC SMEs are also actively exploring new channels to get their products and services to customers (66%, vs. 64% in the Americas and 59% in Europe) and developing new products and service offerings (46%, vs. 40% in the Americas and 49% in Europe).
“SMEs across the region—like their counterparts around the world—have certain advantages over larger competitors in terms of agility and closeness to the customer,” said Edward Cone, Editorial Director of Thought Leadership and Technology Practice Lead at Oxford Economics. “Yet even before the pandemic, SMEs in APAC also faced meaningful challenges in keeping up the pace of digital transformation.”
Lastly, it was revealed that COVID-19 has significantly impacted APAC SMEs’ ability to compete with larger companies within the same industry, with 45% of APAC SMEs reporting that the pandemic has had a significant effect on their operations and strategies in this area. COVID-19 has also affected the ability to operate at full capacity (45%), the ability of the supply chains to keep up with demands (40%), and the ability to keep existing customers (40%). Some respondents reported that they had to completely restructure business strategy and operations in these areas to mitigate the impact of the pandemic
Anticipating The Road Ahead
Prior to the COVID-19 outbreak, SMEs in the region reported being optimistic about their long-term prospects. Many APAC SMEs expect that over the next three years, their market share (62%), budget/revenue (76%), number of full-time employees (59%), and profitability (78%) will increase somewhat or substantially.
61% of APAC SMEs surveyed created remote work set-ups for employees during this period, while 69% invested in IT and collaboration solutions to support remote access and/or online learning. Interestingly, 10% of APAC SMEs reported that the pandemic has no impact on their ability to accommodate remote work and maintain employee productivity.
Looking ahead to the next three years, APAC SMEs are prioritising improving the customer experience (40%), growth (38%) and attracting new customers (28%). APAC SMEs believe that the key to providing high-quality customer experience lies in high-quality products and/or services (70%), fast and convenient delivery (64%) and competitive pricing (62%), with the customer-service business function bearing the most responsibility for delivering those experiences (cited by 70% of APAC respondents). Upgrading analytics on customer data is viewed as a go-to strategy to improving customer experience: 28% already have done this across the organisation, and 52% have started to.
Staying The Course On Digital Transformation
With technology set to play an increasingly critical role in helping APAC SMEs achieve business success in the new digital environment, the study also took a closer look at digital maturity levels of these businesses across the region. Many APAC SMEs say they have made moderate progress toward digital transformation (39%), and 21% have made substantial progress or completely transformed; within three years, 19% expect to have completely transformed. In terms of technological adoption, HR/Talent management software is furthest along (66%), followed by Governance and Cybersecurity software (63%) and Finance and Risk management software (59%). Respondents reported that these technologies are either in use in some applications/projects or are already in use at scale.
Mobile devices and mobile business process enablement, and business management solutions (ERP software) share the top spot in terms of pilot implementation, and APAC SMEs are actively considering emerging technologies, AI/ML and Internet of Things (IoT) as their main investment priority.
Obstacles To Overcome
The road to success does, however, bring challenges. Today, APAC SMEs consider the upskilling/reskilling of the current workforce (30%), lack of coordination between different departments (29%), and inability to gain insights from data (28%) as key internal challenges. In terms of external challenges, APAC SMEs cite changing customer wants and needs (40%), competition from larger organisations (39%), and adapting to a rapidly changing marketplace (27%) as obstacles to their business success.
“Today’s new normal requires businesses to pivot and adapt with speed. SMEs in the region seem to understand that the sense of urgency to digitally transform their businesses will give them an advantage through the pandemic and beyond,” said Claus Andresen, SVP & Head of General Business (SME) and Emerging Markets Growth, Asia Pacific & Japan. “With the adoption of an intelligent enterprise strategy, SMEs can establish a digital core that will power the entire organisation, embedding data-driven insights and decision-making processes across the business. This is crucial in enabling business agility, further strengthening the ability of SMEs to adapt to dynamic market conditions.”
“I am confident SMEs in the region will be able to emerge stronger, having forged closer bonds with customers and employees while developing innovative services and products that will put them on a strong growth trajectory as the world economy recovers,” concluded Andresen.
Tips for staying secure while working from home
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