Strong finish in Q1: McDonald’s Philippines poised for full recovery in 2022
In the first quarter of the year, McDonald’s Philippines achieved double-digit sales growth of 29% versus the same period last year driven by strong same store sales growth of 22%.
With the Philippine economy in an upward trend, quick service restaurant giant Golden Arches Development Corporation (McDonald’s Philippines), majority owned, and operated by McDonald’s Master Franchise Holder, Dr. George T. Yang (Chairman & Founder) and Kenneth Yang (President & CEO), is poised for sustained growth and recovery in 2022.
Coming into 2022, McDonald’s remained resilient and sustained its recovery momentum in the first quarter of the year despite the Omicron surge in January. It continued its commitment of being a trusted partner of the Filipino community with its safe, quality food, innovative services, focus on supporting its employees and communities in need, and being a partner of the government in navigating through the pandemic.
“We’ve overcome the challenges of the past 2 years because of strategic investments on innovations we made before the pandemic, which enabled us to serve a safe and frictionless omni-channel experience for our customers. We are confident that this will continue to drive our growth in 2022,” says President & CEO Kenneth Yang.
In the first quarter of the year, McDonald’s Philippines achieved double-digit sales growth of 29% versus the same period last year driven by strong same store sales growth of 22%.
The company has also achieved 100% of its sales recovery plan versus 2019.
“With the ease of restrictions that enabled consumer mobility and confidence, we’re very happy to welcome back more of our customers in our stores.” Yang added. Dine-in sales experienced a double-digit increase from February to March of this year and continued to pick up in April as more areas shifted to lower Alert Levels and election campaigns were in full swing.
YTD March, drive-thru and delivery continued its strong performance both experiencing double-digit growth in sales and guest counts.
Growth across all channels is enabled by the company’s initiative to roll-out cashless solutions. To date, 86% of its store base are equipped with cashless.
Robust momentum towards growth
McDonald’s kept its focus on improving the quality and safety of its food and service across all customer channels. It was underscored with initiatives that the company implemented in support of its employees, owner operators and partners.
To ensure safe restaurant operations throughout the pandemic, McDonald’s launched the M Safe program in 2020. According to the company, the principle of M Safe is that if their employees are safe, they will keep customers safe.
Aside from compliance with all government mandated health and safety protocols, McDonald’s rolled out its employee vaccination program with education initiatives and providing access to the vaccines. 100% of its crew and managers have been fully vaccinated, while 70% of NCR employees and 50% of employees outside NCR have already been boosted.
“Nothing is more important to us than people—our customers, our crew, and managers. It is an imperative to have safety programs in place consistently. Keeping our people safe allows us to serve a better customer experience,” said Yang.
McDonald’s has also remained a committed partner in creating a positive difference in communities where they operate.
McDonald’s Philippines through its charity of choice, supports Ronald McDonald House Charities Philippines’ (RMHC) Kindness Kitchen initiative. The Kindness Kitchen began in 2020 where the charity served McDonald’s meals to frontliners and indigent communities. It has served over 700,000 hot meals and continues to do so today.
The company has also been an active partner of the government in navigating the pandemic through a private and public consortium, Task Force T3. It provided support to its Ingat Angat campaigns that aimed to drive awareness on health and safety protocols, importance of vaccination, and building consumer confidence as the country transitions into COVID-19 as an endemic.
Furthermore, McDonald’s takes a step in doing better for the environment with sustainable restaurant innovations through its Green & Good platform. The company opened its first full Green & Good store in the country in 2021, a store designed using green construction and utility efficient solutions with bike-friendly features to meet the needs of cyclists like a Bike & Dine space and a Bike Repair Station.
The company is set to open more new stores this year that are equipped with Green & Good solutions like solar rooftops, and grid-tied solar photovoltaic (PV) systems, which are both cost-effective and efficient in the reduction of emissions.
Another environmentally sustainable initiative McDonald’s Philippines has introduced this year is its use of strawless lids. The strawless lids allow for less waste to be consumed for its iced drinks.
The McDonald’s Flagship Green and Good Store in Mandaluyong is the first McDonald’s store in the country designed using green construction and utility efficient solutions with bike-friendly features to meet the needs of cyclists.
All set for a strong sustainable recovery
McDonald’s ended 2021 with a 671-store base, opening 36 new stores. With every new McDonald’s store that opens, the company provides employment opportunities with its direct hiring practice, which has been in place since 1981. With direct hiring, even part-time students are given equal opportunities because of a flexible work schedule, allowing them to fulfill their academic requirements while earning.
“With over 40,000 employees systemwide, we will remain committed to working with different stakeholders for our shared goal of the country’s full economic recovery. As McDonald’s continues its growth path in 2022, we will be steadfast in our pursuit of sustainable development, employment and community building with even more vigor,” concludes Mr. Yang.
Retail therapy fail? Online shopping linked to stress, says study
Online shopping is more strongly linked to stress than reading the news, checking your inbox or watching adult entertainment. This is something online businesses should know and consider.
Planning to save time by doing your shopping online? If so, it’s possible you’re not doing your well-being any favours. A study from Aalto University in Finland has found that online shopping is more strongly linked to stress than reading the news, checking your inbox or watching adult entertainment. The internet can be both a source and a reliever of stress though, according to research –– so do we scroll because we’re stressed, or are we stressed because we scroll?
It’s a complex problem to unravel, according to doctoral researcher Mohammed Belal.
‘Previous studies have shown that social media and online shopping are often used to relieve stress. However, our results show that a rise in social media use or online shopping is linked to an increase in self-reported stress across multiple user groups and across devices,’ he says.
The study found that users of YouTube and streaming services, as well as online gamers, also reported increased stress levels. For people experiencing high-stress, time spent on social media was twice more likely to be linked to stress as compared to time spent on gaming. Meanwhile, across many user groups, those who spent more time reading emails and news, or watching adult entertainment, reported lower stress-levels –– although the researchers note that they looked only at the time spent on news sites, not their content.
‘Somewhat surprisingly, people who spent a lot of time on news sites reported less stress than others. On the other hand, those who already experienced a lot of stress didn’t spend much time on news sites –– and that’s consistent with previous research that shows that stress can reduce news consumption,’ Belal says.
Overall, the study found a strong connection between internet use, in general, and heightened stress, especially among those who already experienced a lot of stress in daily life. Women reported more stress than men, and the older and wealthier the participant, the less stress they experienced. The de-stressing effect of adult entertainment may be explained by the fact that it was usually consumed in small doses, acting as a short-term stress or boredom reliever.
The study, to be published in the Journal of Medical Internet Research on 9 January 2026, recorded the internet usage of nearly 1,500 adults over a seven-month period. After that, data from nearly 47 million web visits and 14 million app usages was combined with users’ self-reported stress.
Issues commonly discussed, yet not well understood
The research comes at a time when the effects of social media on well-being are under increasing scrutiny. For example, a recent ban in Australia on social media for children has the rest of the world watching closely. Yet despite the increasing influence of the internet on our lives, our scientific understanding of the impacts of its use on well-being is remarkably limited, says Belal.
‘It leaves a huge critical gap in understanding how online behaviors impact stress and well-being,’ Belal points out.
With the aim of closing this gap, the study is among the first to use a tracking programme installed on users’ devices, rather than asking subjects to self-report their usage, explains assistant professor Juhi Kulshrestha. The long duration and large sample size of the research also make the findings particularly significant.
However, she points out that further research is needed to disentangle the relationship between stress and well-being and internet usage.
‘Are people more stressed because they are spending more time online shopping or on social media, or are such sites offering them an important support in times of duress? It’s really crucial that we study these issues further so we can solve that chicken and egg problem,’ says Kulshrestha. ‘Putting a blanket ban or upper limits on certain kinds of internet usage may not actually end up solving the issues, and could even take away a vital support for people who are struggling.’
Either way, the researchers see practical applications for the results in the development of well-being and online services. In future, they plan to examine the consumption of different types of news, such as political, entertainment, or sports news, and how it relates to stress and other well-being variables. The hope is that better data will lead to helping internet users maintain a healthy balance.
‘As we gain increasingly accurate information about people’s internet usage, it will be possible to design new kinds of tools that people can use to regulate their browsing and improve their well-being,’ says Kulshrestha.
Gradually releasing TV show episodes, rather than offering full seasons all at once for binge-watchers, significantly increases engagement on subscription video-on-demand (SVoD) platforms, leading to substantially higher subscription rates.
This is according to a study that provides the first large-scale causal evidence from a real-world randomized field experiment showing how release strategies shape viewing patterns, content discovery and retention across 84,000 viewers over a five-week randomized trial.
The study, “When Less Is More: Content Strategies for Subscription Video on Demand,” was authored by Miguel Godinho de Matos of Católica Lisbon School of Business and Economics, Samir Mamadehussene of the University of Texas at Dallas and Pedro Ferreira of Carnegie Mellon University.
To conduct their study, researchers made sure that across a five-week randomized field trial conducted with a major multinational telecommunications provider, viewers were assigned to a gradual (drip) release schedule. As a result, they found these viewers were 48% more likely to continue using the platform. They were more likely to return on a weekly basis to explore additional content.
When the researchers studied the all-at-once release of episodes, they found that while this approach initially attracted more binge-watchers who were eager to start a new series immediately after launch, those platform users did not engage with the platform over time in a more sustained way.
“The moment all-at-once viewers finish a fully released show, they often leave the platform,” de Matos said. “A drip schedule keeps viewers engaged for weeks, giving them time to search, browse, and find other shows they enjoy.”
“Releasing episodes slowly creates natural touchpoints that bring viewers back each week,” said Mamadehussene. “Those repeated visits dramatically expand content discovery and strengthen retention.”
When given all-at-once access, drip-release viewers tended to watch fewer episodes the first week, but they did watch significantly more episodes in later weeks. They increased exploration of the platform catalog, and ultimately consumed more total content than those given all episodes upfront.
At the end of the free trial, drip-release users were 1.7% more likely to subscribe, a 48% increase over the all-at-once group’s baseline subscription rate of 3.48%.
To be sure, the study found that this effect varied based on binge-watching preferences. For heavy binge watchers, the lack of immediate access to full seasons reduced engagement, lowering subscription likelihood. These findings help explain why major streamers which popularized binge releases, such as Netflix, have increasingly adopted weekly or hybrid release models.
“Our results show that the drip-style release schedule boosts both engagement and subscription revenue,” said Ferreira. “When it comes to sustaining audience interest, sometimes less really is more.”
3 Filipino MSME owners share how to enter your easy era of business
When presented with the opportunity to use solutions, more business owners are discovering the advantages of adopting new tech innovations — especially when it comes to payments.
Many of today’s MSMEs are born from a passion: a recipe that’s been passed down for generations, a love of coffee and pastries, or a vision to showcase local fashion and design to the global stage. But turning that passion into a sustainable business is another thing on its own. Day-to-day challenges like managing orders and keeping payments on track can be overwhelming.
As businesses grow, so does the need for better tools. While there’s no shortage of tech in the market, many MSMEs often steer away due to cost and complexity. However, when presented with the opportunity to use solutions from GCash for Business, more business owners are discovering the advantages of adopting new tech innovations — especially when it comes to payments.
One innovation is GCash SoundPay. This device provides instant voice confirmation for every successful QR payment made. It’s easy to carry, affordable, and simple to use – requiring only a fully verified GCash account of at least 12 months to get started.
For Nikko Mendoza of Smthn Smthn Cafe in Davao, Michael Chan of Mom Rose Chicken Lechon in Bacolod, and Emgee Po of Get Spotted in Bacolod, embracing digital tools has helped them grow their brands while allowing them to enter a new era of ease.
Here’s what they’ve learned:
1. Faster checkouts make everyday transactions feel hassle-free – Michael Chan, Mom Rose Chicken Lechon
Mom Rose Chicken Lechon was born from both necessity and memory. When the pandemic shut down their carinderia in 2021, the Chan family shifted to making their signature Spicy Chicken Lechon, a dish inspired by their late mother, Rosemarie.
To this day, the business honors her wish for “a happy family,” and GCash SoundPay helps them keep that promise by ensuring this joy extends to their customers by making everyday payments stress-free.
“Most of our customers prefer GCash now. With GCash SoundPay, payments are faster and more reliable, so we can focus on serving food that makes people happy,” Michael shares.
In store, each team member carries their own GCash SoundPay device, worn with a lanyard and ready to use. This allows them to accept and confirm payments anytime, anywhere. No need for long waiting lines and just one payment acceptance device at the counter. Because of the real-time audio alerts, transactions move quicker, and the team can focus fully on serving their customers more efficiently.
2. Tech is a driver of growth. – Emgee Po, EMGEE by Get Spotted
A thesis project in 2011, EMGEE by Get Spotted is a local fashion brand from Bacolod that is now making waves internationally. Its founder, Emgee Po, partners with Negros weavers and Angono seamstresses to create one-off designs that are proudly Filipino. From a mall location in Ayala Malls Capitol Central to pop-ups in Paris and soon New York, EMGEE continues to expand its reach.
GCash played a role in how Emgee connected with customers. She first used her personal GCash account for payments, where cashless transactions made it easier to keep up with multiple customers paying at the same time.
“Most [of] our sales for the shop would be [through] credit cards and GCash. It’s very easy and it’s very convenient [to go cashless],” Emgee shares. But as the business grew, the confusion of mixing personal and business transactions and manually checking her phones to confirm payments started becoming a challenge.
That’s why she moved to GCash for Business. With GCash for Business, she now has everything to confidently grow her business such as an easy-to-use business wallet, no limits, no transaction fees. Now, there’s no more mixing personal and business payments.
3. Businesses benefit from an easy-to-use platform – Nikko Mendoza,Smthn Smthn Cafe
What started as seasonal pastries grew into a full-fledged garden café in 2024. Since day one, Smthn Smthn Cafe in Davao has accepted GCash payments to serve its customers better. But as the café expanded, owner Nikko Mendoza realized he needed more than just a way to receive payments.
With the new GCash for Business Portal, businesses get access to an easy-to-use platform to track and manage all online transactions in one place. It includes a simple, , easy-to-use payments tracker and management system, no wallet limit when receiving cashless payments from customers, and no transaction fees when paying suppliers through GCash. Additionally, the portal allows merchants to pay their suppliers directly through bank transfer or even to their GCash accounts with no fees, reducing the need to use multiple platforms and pay multiple fees.
For Nikko and his team, utilizing a system like the GCash for Business Portal means more time to focus on running the café, and less time worrying about payment limits, fees, or keeping track of scattered transactions.
Tech Made for Business’ Easy Era
From Manila to Bacolod to Davao, these small business owners show how digital solutions are helping them experience ease everyday in their operations. With GCash SoundPay and an upcoming new device that enables merchants to accept credit card payments through their phone, GCash for Business continues to provide MSMEs a selection of tools tailored to their specific needs per industry.
Utilizing these solutions also comes with a dedicated business account in the new GCash for Business Portal, providing a dedicated dashboard where business owners can order devices and manage their business transactions in a simple, easy-to-use business portal with no limits and no fees.
Learn more about how GCash for Business can empower your business and sign up today with just a GCash verified account of at least 12 months.