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7 Tips on mitigating cyber risks to your corporate social media in 2023

As many businesses use social media to promote their products and services, these threats are relevant to an extremely large number of companies. To help them stay safe, Kaspersky experts are offering the following advice to mitigate the cyber risks associated with social media in 2023. 

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Anna Larkina, Web content analysis expert, Kaspersky
and
Roman Dedenok, Spam analysis expert, Kaspersky 

Threats to corporate social media are evolving along with perpetrators’ social engineering skills at a blistering pace. Sometimes their techniques reach such a high level that even the tech-savvy administrator of a corporate network can’t tell the difference between a scam and the truth. 

As many businesses use social media to promote their products and services, these threats are relevant to an extremely large number of companies. To help them stay safe, Kaspersky experts are offering the following advice to mitigate the cyber risks associated with social media in 2023. 

Use caution with direct messages and drafts folder, delete old irrelevant information  

Companies should be careful about keeping sensitive information in direct messages – it can pose cyber risks. 

People often use corporate social media to write directly to brands, asking for help, using the account holder’s product or service. Also, some partnerships, such as those with bloggers, can be negotiated in direct messages. Sometimes personal or financial information is shared during these conversations, which could remain in the messages folder long after the interaction. If there is a breach allowing cyber criminals to gain unauthorized access to the account, sensitive data may be leaked or used to organize an attack.

To avoid this risk, make it a useful habit to delete irrelevant messages when the dialog is finished and the information it contains is no longer relevant. The same applies to posts – It is worth carefully reviewing what is saved in the drafts folder from time to time.

Review old posts to minimize reputational risks  

The power of reputation is growing: every word, action, and decision can either help or harm the company’s image. 

Everything published online is of great importance in terms of cyber security as well: when sensitive information (re)appears in public, it almost always ends up hurting a company’s reputation and could incur financial losses.

To be on the safe side, spend some time reviewing already published posts, as they might contain information that doesn’t fit into the current reality – that might be anything from inappropriate jokes to controversial advertising campaigns.

What was normal yesterday, can cause a negative public reaction today. A review of publications made over the past few years largely reduces related reputational risks.

Be careful posting your success stories 

Having signed a lucrative contract or reached a deal, we want to post it on social media to tell as many people as possible about our success. But we really need to be aware of unwanted cybercriminals’ attention. If a potential attacker knows who your suppliers or contractors are, they could try to conduct an attack impersonating them or breaching their accounts and acting on their behalf. 

Moreover, the clearer you reflect your company’s structure and working methods on social media, the easier it is for perpetrators to organize an attack. For example, if it is possible to trace who is responsible for finance, an attacker can pretend to be this person’s supervisor and try to lure them into urgently transferring a large sum of money to a fake account to “close a deal” or “purchase necessary equipment”. Exercising various social engineering techniques, a perpetrator can convincingly impersonate another person, and a victim would hardly notice the fraud.

Warn newcomers about risks associated with “new job” posts on social media

After getting a new job, newcomers usually share the news on social media, but they do not yet understand how cybersecurity processes are built in this company: for example, how identification works or with whom they can share sensitive information. Therefore, a newcomer is more vulnerable to cyberattacks.

Imagine: a perpetrator tracks this person in social media and collects information about them. Then the criminal writes the new employee a malicious letter on behalf of the company’s IT administrator asking to share the password to set up a technical account.  It is highly likely that a newcomer will share the password because they do not know that the administrators would never write such a letter. Moreover, new employees are usually shy, and they might hesitate to ask their colleagues if the letter is authentic. A tiny little post on social media might turn the employee into an entry point for cybercriminals. 

To mitigate the risk, offer newcomers a course on information security immediately, and tell them to be extremely careful when posting about a new job. 

Control account access (and don’t forget to change the password when an employee leaves) 

Logins, passwords, and access to the email address used to create a social media account are just as valuable as other internal corporate documents. 

If an employee who has access to accounts and authentication data leaves the company, it is useful to apply the same rules as when blocking their access to the corporate network. 

To begin with, change the password for the e-mail account linked to the corporate social network; then unlink the ex-employee’s mobile phone number and check other authentication methods – for example, a spare mailbox.

Do not ignore two-factor authentication 

Any account on a social network, not to mention a corporate one, must be securely protected. Two-factor authentication is an absolutely necessary setting for any type of account.

The email address linked to the account should be as protected as the social media account itself. Often the attack begins with an initial access to email. After breaching an account, an attacker can configure filters in the mailbox settings to delete all support emails from the social network. Therefore, a user will not be able to restore access to their account, because all emails will be deleted automatically. Not to mention that in a stressful situation we won’t be checking which filters are currently configured in our mailbox. 

It is best to register a social media account using a corporate email address. To begin with, it is better protected (assuming the company cares about cybersecurity). Furthermore, in-house security specialists can block access to this mailbox along with all access to the corporate network.

Provide your employees with anti-phishing training 

To mitigate cyber risks in social media networks, it is not enough to protect your company’s account technically, it is equally important to conduct special training for employees on information security, various types of phishing, and other threats.

According to user statistics on the Kaspersky Gamified Assessment Tool, designed to educate workers and to assist managers in measuring their cyber skills, just 11% of nearly 4000 employees demonstrated a high level of cybersecurity awareness in 2022, while 28% could not prove sufficient cybersecurity proficiency.

Attackers use sophisticated methods of social engineering. Even the most advanced representatives of Gen Z can succumb to them. The human factor cannot be reduced to zero, but it can be minimized as much as possible with the help of dedicated training.

Tech & Innovation

Epson launches SureColor-S7130 as latest addition to acclaimed SC S-Series of eco-solvent printers

With the equipment segment expected to capture more than 75% of the market revenue in Asia Pacific’s commercial printing market, where there’s also a growing demand for short-run and on-demand printing, the SC-S7130 aims to meet evolving needs by empowering businesses to operate more competitively and sustainably.

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Epson launched the SureColor-S7130 (SC-S7130), the latest addition to its acclaimed SC S-Series of eco-solvent printers. Designed for print service providers specializing in small-volume production, the SC-S7130 combines enhanced productivity, reliability and print quality in a cost effective solution, making it a significant upgrade from its predecessor, the SC-S40670.

With the equipment segment expected to capture more than 75% of the market revenue in Asia Pacific’s commercial printing market, where there’s also a growing demand for short-run and on-demand printing, the SC-S7130 aims to meet evolving needs by empowering businesses to operate more competitively and sustainably.

Engineered for Productivity and Performance

The SC-S7130 features an upgraded PrecisionCore Micro TFP Printhead, delivering close to a 24% increase in print speed in default mode[1]. Equipped with 3,200 nozzles and a wider printhead than its predecessor, the SC-S7130 achieves expanded print width in one pass—improving throughput across all print modes.

To minimize graininess and banding, the nozzles on the SC-S7130 have been specially redesigned to release smaller M-sized dot and larger L-sized dot for high quality print.

Ease of use is a hallmark of the SC-S7130, which features a 4.3-inch touch display for intuitive operation even when wearing gloves. The SC-S7130 also comes with Epson Edge Print Pro, the latest edition of Epson’s advanced image processing and production software that enhances user convenience and remote management during operations. Further, a new ‘Text Sharpness’ mode in Epson Edge Print Pro enables precise and crisp text printing with the SC-S7130.

Printing made Ultra-Reliable

In addition to a newly designed printhead guard that flattens jammed media to prevent damage to the printhead, the carriage temperature sensor is now mounted closer to the nozzle surface for a more accurate reading. The sensor also detects temperature changes quickly, maintaining consistent color reproduction across jobs.

Equipped with a new Nozzle Verification Technology that monitors nozzle performance in real-time, the SC-S7130 is capable of automatically detecting clogged nozzles and triggering an alert so that businesses can act quickly, ensuring print quality is not compromised across jobs.

The SC-S7130 uses Epson UltraChromeTM GS3 inks in 800ml ink packs, replacing the 700ml ink cartridge found in its predecessor, thereby reducing waste and the frequency of ink replacements. Furthermore, the Epson UltraChromeTM GS3 ink technology is GREENGUARD Gold certified for low chemical emissions and volatile organic compounds, making it safe for long-term indoor use.

A Holistic Solution for Diverse Printing Needs

In addition to delivering exceptional performance and enhanced productivity, the SC-S7130 also integrates seamlessly with Epson Cloud Solution PORT, providing businesses with a holistic solution for managing their printing needs. This intuitive, cloud-based remote monitoring software offers real-time insights into printer fleet performance, usage and efficiency, empowering print service providers to make data-driven decisions.

With Epson Cloud Solution PORT, businesses can also seamlessly integrate large printer fleets, monitor printer status, track ink consumption and access operation history remotely, to ensure optimal performance at all times.

“The SC-S7130 is engineered for a wide range of applications, including outdoor and indoor signage, banners and more. Its versatility and reliability, coupled with its cost-effective ownership, make this printer a valuable addition to any print service provider’s lineup,” said Noelle Gonzalez, Head of Marketing and Customer Service at Epson Philippines Corporation. “The SC-S7130 is a testament to Epson’s dedication to creating innovative solutions that empower businesses to remain competitive while meeting their unique needs.”

[1] Printing speed increased 23.8% in default mode using adhesive vinyl in 600 x 1200dpi, 6-pass.

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Tech & Innovation

Acer launches TravelMate X14 AI business laptop to empower SMBs and hybrid workforces

The lineup includes the Acer TravelMate X14 AI Copilot+ PC and three new additions to the eco-friendly Vero projector series: the Acer Vero XL2320p, Vero XL2521, and Vero SL2520n.

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Acer announced a suite of commercial products designed to empower the modern workforce. The lineup includes the Acer TravelMate X14 AI Copilot+ PC and three new additions to the eco-friendly Vero projector series: the Acer Vero XL2320p, Vero XL2521, and Vero SL2520n.

“As AI is becoming increasingly important in modern business workflows, small and medium businesses need devices that integrate intelligent tools, robust security, and mobility,” said James Lin, General Manager, Notebooks, Acer Inc. “The TravelMate X 14 AI was designed to deliver just that, powered by the latest Intel Core Ultra processors and Copilot+ PC experiences, offering professionals a lightweight yet durable solution crafted to accelerate productivity and collaboration from anywhere.”

“The Acer TravelMate X14 AI demonstrates what’s possible when advanced hardware and modern processors come together. With powerful performance, enhanced security, and unique AI experiences, it’s an ideal choice for today’s professionals looking to upgrade to a PC that prioritizes portability and performance. Together with Acer, we’re redefining what the modern workforce can expect from their Windows 11 PCs.” — Mark Linton, Vice President, Windows + Devices, Microsoft

TravelMate X4 14 AI: Lightweight, Secure, and AI-Ready to Boost SMBs

Built for small and medium businesses (SMBs) and mobile professionals, the TravelMate X4 14 AI (TMX414-51) is a sleek and secure AI business laptop. It features up to an Intel Core Ultra 7 Processor 258V with 115 TOPS[1] of overall performance, up to 32 GB LPDDR5X memory, and up to 1 TB PCIe storage, ensuring smooth multitasking. Running Windows 11 Pro, the laptop supports Copilot+ PC experiences[2], including Recall (preview), Click to Do, improved Windows search, Cocreator in Microsoft Paint, and Live Captions for real-time multilingual translations.

Weighing just 1.27 kg (2.8 lbs) and measuring 15.9 mm (0.63 inches) thin, it is ideal for professionals who travel frequently and work remotely. Built to meet MIL-STD 810H durability standards, it can withstand vibrations, humidity, and extreme temperatures, making it a reliable travel companion. Coupled with its stylish design, the portable AI business laptop can certainly make an impression within any work setup or business meeting.

The 14-inch 16:10 WUXGA display provides ample screen space, with an optional OLED panel with 500 nits peak brightness delivering vibrant colors with TÜV Rheinland Low Blue Light certification[3] (hardware solution) to support better eye comfort. Acer PurifiedView 2.0 and Acer PurifiedVoice 2.0 technology, paired with DTS:X Ultra Audio-enhanced speakers, ensure crystal-clear video calls.

This business laptop complies with TCO certification[4] and includes security features to help protect data and on-screen information. Acer UserSensing 2.0 enables the built-in proximity sensor to dim and then lock the screen when the user is away. Lightning-fast Wi-Fi 7 and Bluetooth 5.4 keep professionals connected for seamless streaming, lag-free video calls, and fast file transfers, and is equipped with two Thunderbolt 4 ports, a USB 3.2 Type-A port, a USB 2.0 Type-A port, an HDMI 2.1 slot and a Gigabit Ethernet port, offering versatile connectivity options.

Acer Vero Projectors

The Acer Vero XL2320p, Vero XL2521, and Vero SL2520n are mercury-free laser projectors made for sustainable and long-term use. With lifespans up to 30,000 hours and 40% lower power consumption compared to traditional lamp-based models, these projectors help reduce the total cost of ownership while delivering reliable performance. As a short-throw projector, the Vero SL2520n can produce a 100-inch image from just 1.1 meters, making it great for space-constrained environments.

All the projectors share the same high-performance specifications, including up to Full HD resolution1 and 4,000 ANSI lumens brightness, projecting crystal clear images with impressive brightness. They support 360-degree projection, portrait mode, and advanced 2D and 4-corner keystone correction, to adapt flexibly to any space or scenario. ​Their IP6X dustproof rating and 24/7 operation capability ensure performance even for demanding use cases, and their 93% Rec.709 color gamut and 50,000:1 contrast ratio deliver immersive images. Viewing experiences are enhanced with 15W built-in speakers and have dedicated modes tailored for entertainment – football mode for the Vero XL2 Series, and golf mode for the Vero SL2520n. The SL2520n comes with its own Ethernet slots, while all three models possess a pair of HDMI ports for flexible display setups.

Staying true to Acer’s eco-conscious values, all three Vero projectors feature 50% post-consumer recycled plastic in their chassis and 100% recyclable packaging, reinforcing their commitment to sustainability.

Pricing and Availability

Exact specifications, prices, and availability will vary by region. To learn more about availability, product specifications and prices in specific markets, please contact your nearest Acer office via www.acer.com.

[1] Specifications may vary depending on the model and/or region. All models are subject to availability. 

[2] Copilot+ PC experiences vary by device and market and may require updates continuing to roll out through 2025; timing varies. See aka.ms/copilotpluspcs 

[3] TÜV Rheinland Low Blue Light (Hardware Solution) certified panel only available on the OLED display SKU. 

[4] Acer TCO-certified models are identified with the “TCO” suffix in the model name (ex: XXXXXX-XX-TCO). For more details on Acer TCO-certified products, please see https://tcocertified.com/product-finder/ 

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BizWiz

Always connected, always creating: Chef Ina Bilbao stresses need to stay online to be on point

Whether she’s navigating the bustling food markets of South Korea or live-posting from a Michelin-starred pop-up in Taiwan, Ina’s digital presence is as vibrant as her dishes. In this exclusive feature, she shares how Smart Roaming keeps her seamlessly connected, productive, and worry-free while traveling the world.

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For culinary content creator and globetrotting chef Ina Bilbao, staying connected isn’t just a convenience—it’s a necessity.

Whether she’s navigating the bustling food markets of South Korea or live-posting from a Michelin-starred pop-up in Taiwan, Ina’s digital presence is as vibrant as her dishes. In this exclusive feature, she shares how Smart Roaming keeps her seamlessly connected, productive, and worry-free while traveling the world.

For Ina, connectivity is non-negotiable. “Before I head out on any international trip, I make sure I’ve pre-booked a Smart Roaming package,” Ina shares. “It’s always one of the first things I do because I know that as soon as I land, I need to be instantly connected to everything—from maps and apps to staying in touch with my team back home.”

One of the biggest challenges for frequent travelers like Ina is managing data usage without falling into the trap of bill shock. “It’s so easy to get caught up in the excitement of a new place and forget to keep track of data usage,” she says. “A Smart roaming package always helps me make sure I’m not running into any unexpected data charges.”

Smart GigaRoam’s transparent pricing and real-time data usage tracking help Ina stay in control, even in the busiest travel moments.

As a culinary explorer, Ina’s work depends on her ability to stay connected. “I’m always on the lookout for new spots to try, whether it’s a local hidden gem or a pop-up restaurant,” she explains. “I use navigation and transportation apps to get around, access e-wallets to pay for meals, and I’m constantly updating my social media for my followers.”

With Smart Roaming, Ina never misses a beat—or a bite.

Ina’s top tip for business owners and frequent flyers? “Never leave your connectivity to chance. Pre-book a Smart Roaming package so that the moment you land, you’re already online. Connectivity is the backbone of staying productive while traveling.”

She also recommends being mindful of data-heavy apps and checking usage regularly through the GigaRoam portal.

Having tried other roaming services in the past, Ina is confident in her choice. “Nothing beats the convenience and peace of mind that comes with Smart Roaming. The packages are affordable, and I never have to worry about my service dropping or getting hit with crazy bills.”

And if issues arise? “Smart Roaming’s customer support is always quick to respond. I can troubleshoot through the GigaRoam portal or check my phone settings to resolve things fast.”

For Ina, staying connected means more than just convenience—it’s about sharing her culinary journey in real time.

Chef Ina Bilbao’s recipe for stress-free travel? A dash of planning, a sprinkle of tech-savvy, and a generous helping of Smart Roaming. Whether you’re a business traveler, content creator, or simply someone who values staying connected, her story is a reminder that with the right tools, the world is truly at your fingertips.

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