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How to cope when your values clash with your co-workers’

Self-disclosure helped boost engagement among value minorities by increasing the respect they anticipated from their colleagues, the results showed.

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In our increasingly polarized society, more people may find themselves in a workplace where they are one of the few conservatives or few liberals around.

A new study found that those whose values – political or otherwise – don’t match the majority in their organization felt they received less respect and as a result were less engaged at work.  Moreover, their co-workers noticed their lack of engagement.

“It is a real issue that organizations face,” said Tracy Dumas, lead author of the study and associate professor of management and human resources at The Ohio State University’s Fisher College of Business.

“Organizations know that it is valuable to have employees with different perspectives. But if those with different perspectives feel they aren’t respected and so aren’t fully participating in their jobs, organizations aren’t fully reaping the benefits of their unique perspectives.”

But the study did find a way that “value minorities” could feel more a part of their teams: by disclosing personal information about themselves to their colleagues that had nothing to do with the values about which they disagreed.

The study was published recently in the journal Organization Science.

“Value minorities” were defined as those whose core beliefs involving politics, religion or other important areas of life clash with the majority of people in their organizations.

Dumas emphasized that the study examined values, not opinions.  Values can inform opinions, but values are harder to change because they are embedded in the person’s sense of self – they transcend individual issues.

The researchers conducted studies among full-time adult employees in an online setting, a student project group that worked together over a semester, and undergraduate students in the laboratory, all with similar results. The study of 389 full-time workers was conducted online.  Participants read a workplace scenario where they imagined themselves working closely with colleagues of the same rank on a workgroup. Some were told that their values clashed with co-workers on issues like communal responsibility, individual liberty, and safety and security.  Others were told their values were similar.

To get at the importance of self-disclosure, some were told they often talked with colleagues about non-work topics like what they did over the weekend, including spending time with a friend, trying a new restaurant in town and talking about their favorite things on the menu. Others were told that they rarely discussed personal topics and usually only talked about work. Both groups were told they did not discuss their personal values. All participants then reported if they felt their colleagues would respect them on a scale of 1 (strongly disagree) to 7 (strongly agree).

Participants were then told about an important group meeting coming up in which they would be discussing how to secure a new and important client. Participants rated how much they believed they would be engaged in the meeting through statements like “I would exert my full effort” and “My mind would be focused while completing work in my group.”

The results showed the importance of self-disclosure in helping value minorities perform better in the workplace, Dumas said.

Those in the minority who were told that they shared information about their personal life – such as what they did over the weekend – anticipated feeling more engaged than those value minorities in the non-disclosure condition.

Self-disclosure helped boost engagement among value minorities by increasing the respect they anticipated from their colleagues, the results showed.

Similar results were found among 277 undergraduate students working in real-life teams who were surveyed three times in a seven-week period over one semester.  They were surveyed about their values, and how much they felt their values clashed with others on their team. They also reported on the respect they felt from others on their teams and how much they talked about themselves.

All the findings revealed in the lab experiment were also found in this real-life work group. One key here was that team members rated how engaged each person was on their team project.

“We found that others on the team noticed that people whose values clashed with the majority didn’t engage as much in the work of the group,” Dumas said.  “But that negative effect was lessened if the value minorities talked about themselves in the group.”

The key in all the studies was the importance of people talking about themselves in the workplace – not about areas where they disagree, but just about their everyday life experiences.

“What happens is that when people talk about themselves, they feel more respected – and they feel invested in the success of the group, they feel engaged,” she said.

Dumas said self-disclosure helps because it “humanizes” value minorities to the group.

People may feel uncomfortable being a part of a work group that doesn’t share their values, she said.  But if they pick out something they do feel comfortable sharing with the group, it can create a connection.

“When you talk about your family or the movies you like or what you did this week, it shows you’re a whole person, you’re not just defined by the difficult areas where you disagree,” she said. “Even if you don’t agree with others on your favorite movies, or what restaurants you like, that’s not a difficult conversation to have.”

One of the best parts of using self-disclosure to help value minorities feel more respected and engaged in the workplace is that they don’t need any management intervention to make it happen.

“If you’re a value minority, you’re not at the mercy of your manager to make things better. Self-disclosure is a step that you can take to mitigate the negative effects of feeling that you’re in the minority,” Dumas said.

Importantly, however, the paper notes the importance of organizations creating an environment where people feel comfortable disclosing.

Dumas conducted the study with Robert Lount, professor of management and human resources at Ohio State’s Fisher College, and Sarah Doyle, who received her PhD at Ohio State’s Fisher College and is now an assistant professor at the University of Arizona.

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Long-serving CEOs may weaken innovation, study finds

Companies led by long-serving chief executives may become less innovative over time unless challenged by strong independent boards.

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A new study from the University of East London has found that companies led by long-serving chief executives may become less innovative over time unless challenged by strong independent boards.

The research examined 215 FTSE 350 companies over an 11-year period between 2010 and 2021. It explored how CEO tenure and independent directors influence a company’s “R&D knowledge stock”, which is the research, expertise and technological capability built through investment in innovation.

The study published in the journal Corporate Governance found that CEOs who remain in office for many years often become more cautious and less willing to back risky research and development projects. These companies were more likely to reduce investment in innovation and long-term technological growth.

Firms with higher numbers of independent directors were more likely to continue building innovation capacity with experienced CEOs and independent directors forming an effective partnership, to combine deep company knowledge with outside challenge.

However, both experienced CEOs and independent directors become more cautious and less willing to back risky research and development projects when the company fails to meet performance aspirations, suggesting that independent directors do not have stable risk preferences.

The findings suggest that innovation is shaped not only by technology and finance, but also by leadership culture and corporate governance structures.

Author Dr Igbekele Sunday Osinubi, of the Royal Docks School of Business and Law, said: “Long-serving CEOs can bring valuable experience and stability, but there is also a risk that leaders become too cautious or too attached to existing ways of thinking. Our findings show that independent directors play an important role in encouraging companies to continue investing in innovation, especially during difficult periods when firms may otherwise retreat from long-term research and development.”

He added: “This matters beyond individual companies. Innovation drives productivity, competitiveness and economic growth. The study highlights how governance structures can influence whether firms continue building the knowledge and technologies that shape future industries.”

The paper argues that regulators and policymakers should consider governance reforms and incentives that encourage long-term innovation strategies, particularly in firms led by long-serving executives. The findings may also influence how boards think about CEO succession planning, oversight and the balance between short-term financial pressures and long-term investment.

Osinubi’s research, “Long CEO tenure, independent directors and R&D knowledge stock: the moderating effect of performance shortfalls”, was published in the Corporate Governance: The International Journal of Business in Society

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Profit alone is a poor measure of success, study shows companies can look efficient while harming the planet

Firms that appear highly efficient at generating revenue can perform far worse when their environmental footprint are included in the calculation.  

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Companies celebrated for strong financial performance may actually be inefficient once their environmental impact is taken into account, according to new research from the University of Surrey. 

The study, published in the European Journal of Operational Research, shows that firms that appear highly efficient at generating revenue can perform far worse when their environmental footprint are included in the calculation.  

To tackle this problem, researchers developed a new way to measure “sustainable corporate efficiency”, combining traditional financial metrics with environmental data such as energy consumption, carbon emissions and revenues generated from environmentally friendly products and services.  

Dr Menelaos Tasiou, co-author of the study and Senior Lecturer in Finance at the University of Surrey, said: “Businesses have long been judged on how efficiently they turn resources into profit. But if those profits come with large environmental costs, the picture changes completely. What we show is that true efficiency means generating revenue while also reducing the environmental damage caused by production. In other words, profitability alone can mask how wasteful a business really is when environmental costs are considered.  

The research analysed more than 2,800 publicly listed companies across 61 countries between 2010 and 2022, creating one of the largest global datasets measuring how sustainable companies are, when both financial performance and environmental impact are assessed together.  

The team combined company financial records, in alignment with the green economy (defined as a low carbon, resource efficient and socially inclusive economy), with environmental disclosures such as energy use and greenhouse gas emissions. They then applied a machine learning technique known as Convexified Efficiency Analysis Trees (CEAT) to estimate how efficiently companies convert resources into revenue while minimising pollution.  

Unlike older approaches, the method models the reality that production creates both desirable outputs, such as revenue, and undesirable ones, such as emissions. This allows companies to be compared on how well they balance profit with environmental performance.  

The results found a moderate link between financial efficiency and environmental efficiency, meaning many firms that are strong financially are not necessarily good at managing their environmental impact.  

The study also found large differences across industries and countries. Firms operating in sectors with high emissions, such as manufacturing and energy, often lagged behind leaders that were better at reducing carbon intensity while maintaining revenue.  

Dr Tasiou continued: “Measuring efficiency in this broader way can help investors, regulators and policymakers identify companies that are genuinely prepared for a low carbon economy. Stronger management capability plays a key role. Firms with more capable management teams were more likely to balance profitability with environmental responsibility, suggesting that leadership decisions can strongly influence sustainable performance.  

“As governments push towards net zero and investors scrutinise environmental performance more closely, companies that fail to integrate sustainability into their operations risk falling behind.” 

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Reminder to marketing people: Missing information can misinform

You don’t need bad actors for people to get the wrong idea. Incomplete information can be enough.

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To get people to pay attention, you have to make it engaging. But what makes content engaging often comes at the cost of detail – shaping what people learn and what they think they’ve learned. The result: People can come away with the wrong idea, even when what they read isn’t factually wrong.

That tension sits at the core of research from Marta Serra-Garcia, a behavioral economist at the University of California San Diego’s Rady School of Management. The study, published in the American Economic Review, examines how incentives in the online attention economy shape the way scientific information is communicated – and what readers ultimately take away from it.

A trade-off in the attention economy

You don’t need bad actors for people to get the wrong idea. Incomplete information can be enough.

Crucially, the research finds that attention-grabbing summaries are not more likely to be factually inaccurate. Instead, they tend to include less information – especially key details about how studies were conducted.

“This is not a simple story that clickbait is bad,” said Serra-Garcia, associate professor of economics and strategy and Phyllis and Daniel Epstein Chancellor’s Endowed Faculty Fellow at UC San Diego’s Rady School. “You need to get people’s attention in order for them to learn something, and it’s good to encourage curiosity. Yet there’s a trade-off: Material designed to engage can also unintentionally contribute to the kinds of misunderstandings that can fuel misinformation.”

The finding comes from a large, multi-stage experimental study in which freelance writers produced nearly 600 summaries of actual scientific research, and more than 3,700 participants were then tested on what they learned from them.

Why “in mice” matters

In one study used in the experiment, a compound in broccoli reduced cancer cell growth – in mice. Leave out those last two words, and the finding can sound far more directly relevant to human health than it actually is.

“Why can’t we say ‘in mice’?” Serra-Garcia said. “It’s not very hard to add. It’s two words. But once you say ‘in mice,’ maybe fewer people will click.”

Study results were consistent. Summaries written to attract attention were shorter, easier to read and more engaging – but included less detailed information, especially about sample sizes and methods.

Given the option to seek out more information, most readers did not. That mirrors real-world behavior: Studies of social media use suggest most content is shared without users ever clicking through to read more.

Among those who relied on summaries alone in Serra-Garcia’s study, knowledge dropped by about 6-7 percentage points. Readers were also more likely to draw incorrect conclusions – such as assuming findings applied to humans or reflected firm medical guidance.

Inside the experiments

To isolate these effects, Serra-Garcia conducted a multi-stage experimental study. In the first stage, 149 freelance writers produced nearly 600 summaries of the same set of studies – covering topics such as cancer, sleep, vaccines and climate – under different instructions: to inform readers accurately, or to attract attention by encouraging clicks or shares. 

In the second stage, more than 3,700 participants read those summaries under different conditions, including whether they could click through for more information.

The results held across experiments: Attention-driven summaries increased engagement and prompted some readers to learn more – but left many others with less complete understanding.

AI and the attention economy

The same pattern emerged when a human wasn’t doing the writing. In additional tests, when a large language model was prompted to attract attention, it also produced less detailed summaries – suggesting the effect is driven less by who creates the content than by the objective it’s optimized for.

For Serra-Garcia, the findings point to an ongoing challenge for researchers, journalists and institutions alike.

“How do you make science engaging and important to readers,” she said, “without missing the essentials that convey the full picture?” 

The research was funded in part by National Science Foundation grant no. 2343858. 

Read the full study: “The Attention – Information Trade-off.” 

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