Connect with us

BizNews

Shopee improves platform to help MSMEs embrace digital transactions

Shopee continues to expand its workable digital platform to help retailers future-proof their businesses, embrace digitalization, and establish a successful online presence. Shopee proves its commitment to support MSMEs by developing the Shopee Seller Education Hub, maintaining a robust digital infrastructure, and reinforcing partnerships with various organizations.

Published

on

Shopee, an e-commerce platform in Southeast Asia and Taiwan, continues to enhance its robust e-commerce ecosystem to help entrepreneurs and MSMEs go digital more seamlessly and effectively. 

With most physical stores forced to close due to the pandemic, there has been a steady increase of online sellers onboarding the platform. With this, Shopee continues to expand its workable digital platform to help retailers future-proof their businesses, embrace digitalization, and establish a successful online presence. Shopee proves its commitment to support MSMEs by developing the Shopee Seller Education Hub, maintaining a robust digital infrastructure, and reinforcing partnerships with various organizations. 

Martin Yu, Director at Shopee Philippines, points out how important it is for businesses to embrace digitalization. “The global situation has accelerated digital transformation, as more brands and MSMEs explore the opportunities of e-commerce to reach a wider audience. As the marketing landscape changes at a rapid pace, Shopee will continue to offer improved in-app features and initiatives to cater to the growing demand for e-commerce here in the Philippines.” 

Shopee Seller Education

The Shopee Seller Education Hub hosts modules on how to cultivate an online presence and boost sales. It helps MSMEs ease their way into the digital world through seller masterclasses tackling various e-commerce topics. These include sharing how-tos on running effective campaigns and growing the business, proper guidelines on handling return and refund requests, managing listing assets, boosting sales using available marketing tools, and creating awareness of the target market through activity and business insights.

Strong Marketing Tools

Shopee continues to help sellers maximize the features of its platform, engage with customers online, and understand the industry as a whole. With in-app features such as Shopee Live and  ShopeePay, sellers can enjoy a smooth and engaging selling experience on the platform. 

Shopee Live is an in-app feature where sellers can interact with their customers and answer real-time questions and inquiries regarding a product. This feature gives the seller and the consumer a more connected shopping experience. 

Shopee Live added three new features to make online shopping more engaging and drives sales for businesses. 

  • The ‘Mine’ Feature 

Users can reserve an item during a live stream by tapping the ‘Mine’ button. It will generate the usernames of the first ten tappers so that the seller can contact the buyers to make the sale*. 

  • The Poll Feature Guide

Sellers can create engaging polls about trivia and questions. The Poll Feature also helps sellers decide which items are requested by the viewers. 

  • The Co-streaming Feature

Sellers can invite their viewers to join them in the stream and is best used when a seller wants to increase their engagement through games and interactions. 

Seamless and convenient digital payments 

ShopeePay, Shopee’s in-app e-wallet, on the other hand, allows shoppers to pay for purchases and sellers to withdraw earnings conveniently. Recently, ShopeePay also added more billers to its lineup. Users can now top-up RFID stickers, pay for NBI clearance applications, and pay for their Smart mobile plans, Meralco electricity bills, Maynilad bills, and many more.

Reinforced Partnerships

Through strategic partnerships with government agencies and various organizations, Shopee can reach more MSMEs effectively and help them expand their businesses on Shopee’s platform. Joint initiatives with the government include CTRL + BIZ: Reboot Now!, a series of webinars where MSMEs can learn how to transform their businesses digitally.

Shopee also partnered with regional and provincial DTI offices in providing masterclasses to sellers. Shopee assisted in onboarding sellers from Regions III, IV, and XII, and provinces such as Nueva Ecija and Zambales. Shopee partnered with foreign organizations such as USAID to provide more than 500 women entrepreneurs with integrated digital marketing training. These programs help sellers maximize the use of digital platforms to expand and boost their businesses.

Yu said, “Shopee wants to make e-commerce accessible for everyone. Our goal is to evolve quickly to cater to our customers’ and sellers’ needs. Shopee continuously provides different initiatives that enable our retailers to go digital easily and quickly. It is a commitment that we take seriously, and we will continue to connect people and businesses, support MSMEs’ transition to a digital economy, and power the next wave of growth in the industry.”

Download the Shopee app for free on the App Store or Google Play Store. 

BizNews

PLDT, Smart drive digital transformation, offer ‘lifeline’ to small biz

PLDT and its wireless arm Smart Communications, Inc. (Smart) forge ahead in extending services that enable Filipinos to thrive in the new normal, reinforcing the “backbone” of the economy.

Published

on

PLDT and its wireless arm Smart Communications, Inc. (Smart) forge ahead in extending services that enable Filipinos to thrive in the new normal, reinforcing the “backbone” of the economy.

“In the face of massive job losses in lower income sectors due to the shutdown of retail services and establishments, e-commerce platforms serve as a lifeline for minimum wage earners and small business owners. More than the bigger establishments’ digital adoption, our network services and solutions allow small players to go into online retailing and thrive in the new normal,” said Alfredo S. Panlilio, Smart Communications President and CEO and PLDT Chief Revenue Officer, at a recent online summit hosted by the Shareholders’ Association of the Philippines.

The online summit series focused on reshaping the economy through inclusive business and highlighted the role of connectivity, e-commerce platforms and digital finance in the new normal, where customers have largely shifted from in-person transactions to online.

“An IBM research shows that in the space of 12 months, the pandemic has brought forward the transition from physical shopping to e-commerce by an estimated five years.  Banking has also gone digital. Payment and financial processing can be done in a click of a finger,” said Panlilio.

Workplace transformation

Panlilio added that, in addition to this shift, workplaces have also been transformed, alongside the entertainment needs of customers–both of which are empowered by connectivity and relevant services by PLDT and Smart.

“Analysts expect that in 2022 as much as 30% of the workforce will continue to work from home multiple days a week.  Meanwhile, as people stayed home for entertainment, broadband usage across the country rose exponentially,” he said, adding that these changes drove PLDT and Smart to rethink telco’s role as enabler of passions and utility on the internet, with a genuine focus on providing Filipinos with the tools and products to survive and thrive in the new normal.  

“The increased usage of data driven by work and study from home during the pandemic speaks of telco as a utility, while the increased use of data on a personal consumption level, such as video-streaming, online stories, e-games, etc., responding to the consumer’s need to be entertained and care for their overall wellbeing, describes telco as an enabler of people’s passion and purpose.  Both roles are equally important,” he stressed.

This is aligned with Smart’s “Live Smarter for a Better World” campaign, which highlights Smart’s role in enabling customers in their pursuit of passion and purpose and achieving “personal revolutions” that generate lasting positive impact to society through connectivity, long-running community partnership programs, and CSR initiatives.

To address these growing data needs, PLDT and Smart are continuously investing in their integrated fixed and wireless networks.

“Transitioning to the new digital reality requires internet speeds to increase, coverage to expand and reliability to improve,” he said, adding that the companies continue to invest in their network infrastructure, particularly in their 5G networks, subsea cables, and towers, in order to secure the future of our country in this increasingly digital world.

Currently, PLDT and Smart are ramping up the rollout of Smart’s 5G network nationwide, which now has over 2,600 sites–the most extensive 5G network in the Philippines.

“Our investment in fiber is also crucial and continuous, to support our increasingly connected societies.  This is broadly split into the fiber connecting our homes with high-speed internet, and the enterprise point-to-point fiber network servicing the growing data demands of government and enterprise clients,” he said.

PH as ‘hyperscaler hub’

In addition to ramping up their fiber installation and repair capabilities despite the restrictions brought about by the pandemic, Panlilio said PLDT is also building capacities to bring hyperscalers into the country. “Ultimately, our vision is to help make the Philippines a strategic hyperscaler hub in the region,” he said.

Alongside all these, Panlilio said that providing network services to support the country’s COVID-19 response remains a top priority.

“The fact that network services are a crucial component in our country’s COVID-19 response is something that we take to heart.  Working with our government to deliver fast and reliable connectivity that is easily accessible where they are needed, such as in COVID isolation facilities, hospitals, health centers, LGUs, etc., is top priority for us at PLDT and Smart,” he said. “For PLDT and Smart, and telco in general, two words stand out: service and connection.”

Underpinning these services is PLDT’s fiber network infrastructure, now over 429,000 kilometers, the country’s most extensive. This fiber also supports Smart’s mobile network, which covers 96% of the population from Batanes to Tawi-Tawi.

These initiatives form a large part of PLDT’s capital expenditures, which totaled P460.7 billion in the last ten years. To address the growing data needs of their fixed and wireless customers, PLDT and Smart are prepared to invest between P88 billion and P92 billion in capital expenditures in 2021.

Continue Reading

BizNews

Xendit to support Phl startups with Level Up accelerator program

Level Up is part of the Philippine payment startup’s commitment to championing the growth of SMEs in the Philippines, while making financial transactions safer and simpler in the digital age.

Published

on

Xendit is powering the local small and medium enterprises (SME) community in the Philippines with the launch of its Level Up program. The initiative will feature a series of master classes and challenges to give local startups the tools and know-how to scale their businesses.

Level Up is part of the Philippine payment startup’s commitment to championing the growth of SMEs in the Philippines, while making financial transactions safer and simpler in the digital age.

“Xendit is also a product of a startup accelerator in Silicon Valley, which helped us build a fast, secure, and seamless payment platform for Southeast Asia. Through our time with Y Combinator, we recognized the importance of mentorship in a startup’s growth. We hope to offer the same kind of support for local entrepreneurs and SMEs,” says Yang Yang Zhang, Managing Director of Xendit Philippines.

As the first part of the campaign, Xendit will launch the Business Pitch Challenge where they will select 50 to 100 startups who will get P3.5 million in waived fees to use their service. The selected SMEs will enjoy a secure, easy-to-integrate payment system and a seamless payment experience for their clients. The selected startups will also join a master class to learn how to maximize their payment gateway experience.

For the overall programme, the Xendit Level Up initiative will waive P3.5 million per business in free transactions for up to 1000 entrepreneurs and businesses in Philippines and Indonesia to scale and level-up, while embracing the digital transactions that are increasingly critical in the region. The company will provide comprehensive payment options, quick set-up, and instant payment process so they can be onboarded right away.

To join Level Up, create a 3-minute video to upload on Youtube with the hashtag #LevelUpPH, and submit the link of your video along with the filled up application form on http://bit.ly/xenditph-level-up from April 23 to June 30, 2021. Entrepreneurs who wish to participate in the Business Pitch Challenge can create a video pitch explaining their current product or service.

“We are excited to meet promising startups in the Philippines and see how we can work together so they can reach their idea’s economic potential. We are confident that this program can nurture the businesses of tomorrow and in turn, continue building the country’s digital payments infrastructure,” says Yang Yang.

Continue Reading

BizNews

UPS helps its Phl customers maintain critical infrastructure following typhoon

UPS’s recent expansion of its Worldwide Express Freight (WWEF) shipment service to more postal codes in the Philippines comes as welcome news to West Point Engineering, a long-time customer of UPS.

Published

on

Sitting in a tropical storm-prone belt of the Pacific Ocean known as ‘typhoon alley,’ the Philippines experiences an average of 20 tropical storms every year. 

Last year, on top of dealing with the pandemic, the Philippines was hit by Super Typhoon Goni, the most powerful tropical cyclone in the world in 2020. Goni, or Rolly as it’s locally known, ploughed through Luzon and affected 2.7 million people, displacing 31,000 and damaging or destroying 281,000 homes. Sanitation and hygiene become immediate concerns in the aftermath of a storm like this, with essential water infrastructure usually damaged.

West Point Engineering Supplies Incorporated provides specialized products and solutions to essential infrastructures in the Philippines, such as water, energy and meteorology. 

Among its list of projects is a 10-year program with the weather information services company, Earth Networks, and the Philippine Atmospheric, Geophysical and Astronomical Services Administration. They’ll collaborate to use weather monitoring sensors that provide earlier warnings for tropical storms. 

For West Point Engineering, speed and efficiency is essential in installing and maintaining specialized equipment like weather radars, which can save lives and homes. 

That’s why UPS’s recent expansion of its Worldwide Express Freight (WWEF) shipment service to more postal codes in the Philippines comes as welcome news to West Point Engineering, a long-time customer of UPS.

Businesses like West Point Engineering will benefit from time-guaranteed palletized shipments above 70 kilograms to more areas in Bulacan, Mabalacat, Angeles City, Laguna and Batangas, allowing businesses to more easily and quickly replenish bulk inventories. This helps customers meet urgent, sometimes life-saving, delivery requirements. 

“We have been a partner of UPS for over seven years,” said Dennis Ziganay, president and CEO of West Point Engineering. “Through this pandemic, we’ve been able to meet the demands of these challenging times … thanks to UPS.” 

With businesses needing a more agile and precise process in responding to the needs of the market and its customers, accessibility is key in responding to natural disasters around the globe.

“Exporters, SMEs and long-time partners like West Point Engineering are important contributors to the local economy. As they grow and expand, we listen to their changing supply chain requirements and cater to their needs,” said Chris Buono, managing director of UPS Philippines and Indonesia. 

 “Whether it’s one of the several natural calamities that occurred in the Philippines or an ongoing pandemic, UPS is committed to delivering what matters for our customers as they bounce back from a difficult year,” Buono ended. 

Continue Reading
Advertisement
Advertisement

Like us on Facebook

Trending