If you helm an SMB, you know the challenges. Expectations are high, time is precious and financial resources are limited. Add technology to the mix, and the issues are compounded with the fact that a lot of entrepreneurs are not well-versed in technology, nor do they have the resources to have a dedicated IT staff.
And if they do have an IT staff member, which in a lot of smaller businesses is actually someone in another function who’s just good with computers, they are probably not focusing on ways to optimize IT to drive the business forward. Instead, they are most likely tied up dealing with those pesky, but necessary, routine PC support tasks.
Ultimately, this all boils down to access to the right technology, and Lenovo wants to make the entire concept more digestible for more companies.
In response to the growing need for affordable IT solutions, Lenovo developed its Device as a Service (DaaS) model. While reminiscent of the subscription and consumption-based models of today, Lenovo DaaS is actually something all its own. Described internally as a services-led support model, Lenovo DaaS is tailored to fit the customer’s specific need. The focus isn’t on simply buying/financing devices and attached services, but rather helping the customer achieve their desired IT outcomes with a single configurable solution through a predictable, affordable and periodic fee.
This is a service that can benefit all businesses, regardless of their size, which is why Lenovo recently expanded its portfolio of DaaS solutions to include three new offerings that make it easier for small and mid-sized businesses to benefit from this model. Simplify, Accelerate, and Transform DaaS offerings provide an easy, structured entry point to the DaaS environment making it even easier for businesses to benefit from a Modern IT infrastructure with no upfront investment.
Ultimately, this all boils down to access to the right technology, and Lenovo wants to make the entire concept more digestible for more companies.
Simplify is one of the most direct approaches to DaaS available. It’s an ideal solution for SMBs that want to dip their toe in the device-as-a-service pool without having to completely overhaul (or build) an IT infrastructure. Through this offering, customers have access to
- The very latest technology – Desktops and laptops are offered for companies to select the devices that work best for their employees’ needs (remember that employee satisfaction metric we discussed earlier).
- Lenovo Premier Support – The 24×7, VIP advanced-level support solution that gives customers access to Lenovo’s dedicated team of technicians to handle their device maintenance and support needs.
- Affordably monthly payments – As per the “as a service” prerequisite of a model of this type, customers can pay for the use of the technology over the course of the 1 to 5-year contract, the end of which they can either choose not to renew, or retire and refresh their devices and start all over again.
This is the simplest version of a device-as-a-service model and is most appropriate for companies with simple IT environments and needs.
Accelerate is an expanded version of Simplify and incorporates all of those great benefits, but also includes imaging/enterprise-ready preload, asset tagging, custom BIOS settings and Microsoft Autopilot registration. Designed for medium-sized businesses and enterprises, Accelerate enhances the speed and ease of IT delivery utilizing the efficiency of Lenovo’s configuration services and streamlined deployment. These services provide a premium end-to-end user experience across the customer’s organization.
Transform is the robust offering ideal for large enterprises capable of changing the way an organization experiences Modern IT, delivering premium devices, expert support, smooth and simple deployment, plus Lenovo’s advanced IT automation and intelligence services. Wrapping in everything from the Simplify and Accelerate solutions, Transform also offers companies the flexibility to build a custom DaaS solution combining any options from Lenovo’s full services catalog. As with all of the Lenovo DaaS offerings, the services, software and devices the customer chooses are combined into a single monthly invoice with flexible Lenovo Financial Services financing.
For more info, head to Lenovo.