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How to get more ROI from your influencer marketing investments

Many marketers turn to online influencers to promote their brands and products on social media, propelling the growth of influencer marketing. However, little is known about the decision criteria that firms can use to enhance the effectiveness of their influencer marketing efforts. 

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Photo by Erik Lucatero from Unsplash.com

Researchers from Hong Kong Polytechnic University, Lingnan University, Colorado State University, and University of Washington published a new paper in the Journal of Marketing that investigates how firms can enhance the effectiveness of influencer marketing efforts by managing factors related to the sender of a message (influencer), the receiver of the message (influencer’s followers), and the message itself (influencer’s posts).

The study, forthcoming in the the Journal of Marketing, is titled “Influencer Marketing Effectiveness” and is authored by Fine F. Leung, Flora F. Gu, Yiwei Li, Jonathan Z. Zhang, and Robert W. Palmatier.

Many marketers turn to online influencers to promote their brands and products on social media, propelling the growth of influencer marketing. However, little is known about the decision criteria that firms can use to enhance the effectiveness of their influencer marketing efforts. 

Influencer marketing initiatives require firms to select and incentivize online influencers to engage their followers on social media in an attempt to promote the firms’ offerings. As influencer marketing becomes increasingly competitive, firms’ ability to allocate their budgets optimally by selecting individual influencers and managing individual posts in ways that maximize engagement elasticity can establish their competitive advantages. This research team gathered influencer cost and engagement data and undertook a systematic assessment of influencer marketing effectiveness across varied conditions.

The conceptual framework reflects communication models and their component characteristics related to the sender of a message (the influencer), the receiver of the message (the influencer’s followers), and the message itself (the influencer’s marketing post). Specifically, we investigated whether: (1) selecting influencers who post more or fewer posts (influencer activity), provide original content (originality), or have more or fewer followers (follower size); (2) targeting follower networks with different levels of follower–brand fit; and (3) posting content with distinct degrees of post positivity and sponsor salience, or content that relates to new product launches, alter influencer marketing effectiveness.

Leung says that “We discover that increasing the influencer marketing budget can increase consumer engagement. In other words, all else equal, a 1% increase in influencer marketing spend increases engagement by .457%.” The estimation of engagement elasticity also sheds light on how firms actually allocate their budgets across influencers relative to how they should do so. “As our analysis indicates, on average, firms in our data set are allocating their budgets sub-optimally and have substantive upward potential with regards to generating engagement,” adds Gu.

Zhang adds, “We found that selecting influencers who transmit more original posts, relative to posts created by others, and those who have amassed a larger number of followers leads to greater effectiveness.” Sponsored posts that feature the sponsor brand more saliently by providing more clickable mentions and links also boost effectiveness. However, posts that announce new product launches diminish effectiveness.

Several tensions arise when firms select influencers and manage content: influencer activity, follower–brand fit, and post positivity all exert inverted U-shaped moderating effects on influencer marketing effectiveness, suggesting that firms that adopt a balanced approach along these dimensions can achieve greater effectiveness.

Palmatier concludes with “Our study offers a comprehensive assessment of how factors related to the sender, receiver, and message lead to varied influencer marketing effectiveness. These practical implications can help marketers strategically select influencers, target followers, and manage content to achieve stellar influencer marketing effectiveness.”

Strategies

6 Helpful tips to power up your home-based business

While all good things don’t happen overnight, small business owners can carefully craft their own strategies to make sure of their path to success.

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Building a business from the ground up, during a pandemic era, no less is definitely challenging. But sustaining it is a more complicated feat. While all good things don’t happen overnight, small business owners can carefully craft their own strategies to make sure of their path to success.

Here are some helpful tips to grow your business and reach more customers.

1. Power up your business with the right internet connection.

Building your business from home requires a consistent and reliable internet connection. A study conducted by the Philippines’ leading fiber internet service provider, Converge ICT Solutions Inc., showed that 26.7% of subscribers from its consumer segment are online sellers.

Nearly seven out of 10 of these online sellers do not have business permits, while the remaining 31.3% have business permits and consider themselves as micro-businesses. However, both segments of online sellers only subscribe to residential plans.

Choosing the right internet for your home business is important. There is definitely no problem with subscribing to residential internet plans, but as you grow your business, you might notice that this would not be enough. This is why Converge offers various plans, both for consumers and businesses, to empower customers to choose the right plan for them.

2. Always improve and focus on your product.

Ensuring that your customers trust and enjoy your products should always be a top priority. By constantly improving your product, you are making sure that your customers get the best value of their money. In the long run, this will translate into brand loyalty and conversion of more customers. 

3. Listen to your customers.

When you make improvements to your product, be it for new features or for existing ones, be sure that it is aligned with the interests of your customers. Equip yourself with the latest trends, customer feedback, reviews and other suggestions from your community of clients. Always remember that your products are for them, and not for the business alone.

4. Know your competitors.

While maintaining a quality product is always crucial, there are always other factors that might encourage your customers to switch to other brands. Thus, it won’t hurt to monitor your competitors and study the features, price points, promos and other selling points that they offer. Knowing your competitors will put you in an advantage to position your product in the market.

5. Form the right team.

You can’t do all of this alone. Getting the right people in your team will make everything easier, and even happier, for business owners. Having a more collaborative culture within your team will help with the growth of your business. Just make sure that aside from skills, your team members are also equipped with dedication and passion to grow your business.

6. Invest in your social media presence.

In this digital age, a more complicated business battle resides in social media. This is where you should take your brand, and allow for an efficient brand-building process. You can also maximize social media to create narratives and conversations about your business, which can also help you develop a good relationship with your customers.

To fully take advantage of your social media power, you will circle back to the advice of having a good and reliable internet connection. Converge can help you achieve all this through the power of a pure, end-to-end fiber internet experience.

To learn more about Converge plans and offerings, visit https://www.convergeict.com.

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Strategies

Here are 5 tips and tricks to succeed on YouTube

If you want to be a successful YouTube content creator, you must understand how the video streaming platform works.

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Photo by NordWood Themes from Unsplash.com

If you want to be a successful YouTube content creator, you must understand how the video streaming platform works. This is what aspiring content creators and vloggers learned in the recently concluded NextUp Philippines Webinar Series, a collaboration between Smart Communications Inc. and YouTube.

The three-part event–hosted by content creator and talent manager Jako De Leon–gathered speakers composed of YouTube experts, NextUp program alumni, and industry luminaries to impart lessons and tips on community engagement, brand collaboration, content optimization and production to budding Filipino content creators.

Among the speakers who helped content creators maximize YouTube was Andrea Romualdez, Strategic Partner Manager from YouTube’s Creator and Artist Development team, who shared these five helpful tips:

1. Think like a new viewer

YouTube’s homepage—a top source of traffic to videos—ranks videos by performance and personalization. This means good content can easily be presented to users coming to the homepage, and your video can be among those.

“Make the thumbnail clear and easy to read on desktop and mobile, and have a consistent title and thumbnail style,” says Andrea. Showing the video’s topic sets a clear expectation of what viewers will be in for, further enticing them to click on your video no matter where they see it.

2. Upload consistently

Arguably, the best way to maintain traffic to your videos is to train your audience to expect a routine of your content uploads, so that they can build anticipation on a specific day of the week or time of the day.

“Build consistency and a routine for your viewers so that they know when to come back to your channel,” says Andrea. This is an easy way to sustain their interest over time. “It’s good to upload frequently, but consistency is better than frequency.”

3. Create a series

Other than the Homepage, another important source of traffic on YouTube are suggested videos which appear on the sidebar of a video that’s currently playing, enticing the viewer to keep watching.

One way to take advantage of this feature is to create a series of shorter videos, so that the viewer will always be watching your videos. This is because the suggested videos feature tends to offer videos from the same creator. As long as you have a lot of content on your channel, both the suggested videos and the ‘up next’ feature will likely play more of your content as the viewer keeps watching.

4. End with a call-to-action to watch more

One simple way you can continue to direct traffic to your content is to end your videos with a call to action to watch more from your channel.

A call-to-action is a quick and easy reminder for the viewer that there is more content on your channel, especially if it’s of the same or similar topic as the video they’re currently watching. It’s a bit of a subconscious sign for them to actually keep going because there’s more to discover.

5. Use playlists and end screens

This extra step can go a long way, especially if you have a lot of content—take the time to fully use YouTube’s extra features to direct your viewers to your videos and keep them watching.

Create playlists of similar videos to ensure that your viewers watch as much of your content as possible, especially if there’s something to learn thoroughly.

For your individual videos, utilize the end screen feature to present more videos that you think the viewer should watch. It can also be other videos of a similar topic, or a new video you’re trying to promote—it’s all up to you, and giving them options will go a long way to retaining their interest.

The NextUp Philippines Webinar Series is a collaboration between Smart and YouTube to provide growth opportunities for Filipinos to discover and cultivate their passions.

Stream and upload video on the country’s fastest mobile network

Smart subscribers can stream and upload their favorite video content on YouTube powered by the country’s  fastest 5G mobile network, according to Ookla®, the global leader in mobile and broadband network intelligence.

Using 325,396 user-initiated 5G tests, Ookla declared Smart as the winner of its Speedtest Awards™ for Q3-Q4 2021 with a Speed Score™ of 201.95, while its closest competitor posted a Speed Score™ of 116.08.

For more information and updates on Smart’s events and offers, follow their official accounts on YouTubeFacebookTiktokTwitter and Instagram.

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Strategies

Why financial literacy matters in achieving your goals

A 2015 World Bank survey showed that Filipinos struggle with financial literacy, but don’t fret! There are many ways to be financially literate, which can help you turn the woes to wins, achieve goals, and live a happier life. Here’s how you can do it.

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Managing finances properly eases worries and provides a sense of security for the future. Whether it is making money decisions daily with your food and transportation or long-term plans like buying a house, traveling, and starting a business, being financially literate helps you become smarter with money to turn goals into reality.

A 2015 World Bank survey showed that Filipinos struggle with financial literacy, but don’t fret! There are many ways to be financially literate, which can help you turn the woes to wins, achieve goals, and live a happier life. Here’s how you can do it.

Budgeting
Woe: There are a lot of daily necessities and monthly dues so there’s no room to save or spend on personal wants.
These can be overwhelming to manage and there is a tendency to pour all resources there.

Win: Budgeting is one way to manage finances. It allows you to look into your expenses, reallocate funds to ensure needs are met and make room for wants. This way, you can spend on both important things and little luxuries and rewards for yourself every now and then.

Budgeting is easier with UnionBank Online as it allows settling and scheduling payments, sending prepaid load for your phone and e-wallets in real-time. You can also save up weekly, monthly, or quarterly using the Goals feature for the rewards or luxuries that you want. Being financially literate means avoiding spending money you do not have, and maximizing money that you do have to achieve your short-term and long-term goals.

Tracking and Organizing
Woe: It’s easy to get lost in all your transactions and not everyone has the time to keep track of them. It can also be a hassle to do, especially if there are too many accounts to look at, which would take time and effort.

Win: Conquer this challenge and take control of your finances to win in life. Tracking and organizing your accounts and transactions allow you to have better visibility of your finances, stay within your budget and prevent financial mishaps, to reach your goals faster.  

With UnionBank Online’s Spend Tracker, your credit card expenses are automatically categorized on a monthly basis, helping you see if there is still room to spend.  For your savings accounts, the app has a unified view so you can quickly and easily browse balances.  Tap into each account to access your transaction history. It even allows you to lock your physical card to avoid unauthorized use or prevent you from overspending.

Investing in the future
Woe: Investments and insurance can be intimidating because of the price tags that come with them. Because they can be pricey, they become additional expenses that don’t fit into the budget.

Win: Understanding the value of investing in the future is also part of being financially literate. You are not only preparing for what is up ahead, but also for how it can impact others. Whether it is investment for potential long-term wealth or insurance to keep yourself and your loved ones protected, the goal is always to live a better and more comfortable life.

At an affordable price, you can invest through Unit Investment Trust Fund (UITF) on UnionBank Online and let professionals help grow your money. For protection in case of emergencies, UnionBank Online partnered with Inlife to offer a variety of Life and Accident insurance plans that you can choose from to ease any unforeseen financial burdens.

Financial literacy matters because it helps you get past your financial woes and score wins in life, as it allows you to make better money decisions everyday. Budgeting, tracking and organizing finances, and investing in the future are just some of the habits that will surely make an impact on your future. As you become more financially literate and responsible, you are one step closer to achieving your goals.

Now’s the chance to make smarter choices to achieve your short-term and long-term goals. Lessen your woes and win in life with the right app. Download UnionBank Online now, and open an account or visit UnionBank Online for more information and to see all features helpful in managing finances.

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