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How local chocolate producer Kakaw Galleon made business sweeter with help from PLDT and Smart

The eBizNovation program is a digital upskilling-to-ecommerce program that aims to provide local entrepreneurs, cooperatives, and MSMEs like Kakaw Galleon the right digital tools to help them grow their businesses online.

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The famous line from the 1994 hit movie Forrest Gump, “Life is like a box of chocolates. You never know what you’re gonna get” has been true so far for Isagani de Ocampo, owner and chocolatier of Kakaw Galleon.

De Ocampo began his career as a seafarer in 2009 and was trained as a Pastry Chef aboard cruise ships. This was followed by a chance to train under the esteemed Jean-Philippe Maury’s chocolate shop, honing Isagani’s skills under the guidance of masters.

But fate had different plans for the chocolatier. When the pandemic hit in 2020, Isagani belonged to the first batch of repatriated overseas Filipino workers. It was also this time when he started creating his own chocolate formula, dreaming of launching his own chocolate line in the Philippines.  

“It was hard at first because our taste for chocolate is quite different. Filipinos prefer the “stateside” chocolate. So, I thought of making a local version of chocolate that tastes like it’s imported,” he shared. “I wanted to bring the technology and the taste that I learned from abroad closer to chocolate lovers here,” he added.

But starting the business in a pandemic was not easy. For one, he had to rent a separate place for his chocolate factory – which was not possible during the lockdown. De Ocampo had to put his business on hold for a year before he was able to launch his first product in November of 2021.

“It became a hit, and the Department of Trade and Industry (DTI) heard about it. They approached me and offered me help. I held my first bazaar with them in January of the next year and I introduced my product as a local ‘imported’ chocolate. And the rest is history,” he recalled.

To scale his business even further, Isagani saw the value of upskilling and learning how to employ digital tools to boost micro, small, and medium enterprises (MSME) like Kakaw Galleon. When the invitation to attend the eBizNovation program under the livelihood advocacy of PLDT and Smart Communications, Inc. (Smart) came, he did not hesitate to join.

“I’m a non-tech savvy person. Technology and I don’t get along. But I saw the invite to the eBizNovation workshop of DTI and PLDT and Smart, so I attended the event. Then, when I returned home, I told my wife about it, and she volunteered to implement it,” de Ocampo said.

The eBizNovation program is a digital upskilling-to-ecommerce program that aims to provide local entrepreneurs, cooperatives, and MSMEs like Kakaw Galleon the right digital tools to help them grow their businesses online.

Together with government partners such as the DTI, LGUs, local chambers of commerce, and ecommerce platforms like TikTok Shop, eBizNovation trains local business owners like Isagani how to maximize digital commerce to boost their livelihood.

“The skills and knowledge we gained from PLDT and Smart’s eBizNovation training have helped us build our digital platforms and online payment system, and ultimately helped boost our online presence and sales. We are thankful for this opportunity,” the chocolatier shared.

PLDT and Smart are committed to uplifting the lives of Filipinos through livelihood and entrepreneurship opportunities made possible by technology. These initiatives also support the UN SDGs #1 No Poverty and #8 Decent Work and Economic Growth.

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Halo-halo hunting to find Street Halo-Halo Milky Ice

#LGBT checking a #halohalo ‘specialist’ in #Manila to compare it with #Chowking, #Razons, and those from #streetvendors.

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Tag-init, for many Filipinos, means finding the perfect halo-halo. You can just grab one from those street vendors; almost always, they’re the best. But for those without access to those off-the-street halo-halo vendors, the next best versions would be those from supposed halo-halo specialists… such as Street Halo-Halo Milky Ice, which – like Icebergs and Razon’s – eyes to be known for giving this Pinoy dessert a twist.

@outragemag #LGBT checking a #halohalo ‘specialist’ in #Manila to compare it with #Chowking, #Razons, and those from #streetvendors ♬ original sound – Outrage Magazine

Kumusta naman ang experience sa Street Halo-Halo Milky Ice?

Una, this biz actually has sit-down venues – e.g. the one we checked in Santa Ana in the City of Manila. But exactly because they have to pay for a dining venue, they don’t just offer halo-halo, but also so-so Mexican food. At least the space isn’t bad naman, and allows you to enjoy your halo-halo away from the humidity outside.

Ikalawa, slight maingay ang staff – e.g. when taking orders from foodpanda, or when chatting with each other. Promise, disturbing siya.

Ikatlo, kumusta ang halo-halo and the Mexican snack? More particularly, we tried the ₱150 ube halo-halo and the ₱200 taco?

  1. With the halo-halo, the winning element is supposed to be the shaved ice since timplado na, so may additional lasa. However… the shaved ice used here may not be lumpy as the one in Chowking, but it not as smooth as Razon’s either.
  2. If eating at Razon’s, you know there’s not a lot of sahog. But here, even if you do get more, nothing was memorable.
  3. Lasa-wise, the halo-halo was quite bland… even with all the sahog and all.
  4. The three pieces of tacos were so-so, tasting more like some inuman venue’s beef nachos than anything else. Overloaded with fake-tasting cheese, this appears like someone’s false idea of what Mexican food really is.

If, in the past, we craved for halo-halo during summer when the heat becomes intolerable, nowadays, that halo-halo craving is now what’s normal. Climate change is real, for real. So Street Halo-Halo Milky Ice has a captured market na. But if you can find others pa rin… like those selling halo-halo in street corners, try them as well. You’re bound to be pleased more for less the price.

So off we go for more lafang venue search…

Street Halo-Halo Milky Ice is located at 2241 Syquia St., Santa Ana, City of Manila, Metro Manila.

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Offering steaks in Bulacan via Project Steak

Attraction-wise, #Bulacan isn’t on top of tourists’ lists. But food-wise, it – surprisingly – has a handful of worthy offerings. We checked one, a #steakhouse comparable to those in Metro Manila.

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Bulacan may be a big province, but tourists will – admittedly – have a harder time looking for places to visit here. Unless you’re into hard-to-reach natural wonders, or churches, churches, and even more churches.

There’s something surprising in Bulacan, though: that is, there are actually a lot of not-bad dining venues there… which was what led us to discovering Project Steak.

How was the place for us?

@outragemag Lost in #Bulacan and looking for okay #food? We checked the #steak #fishandchips of @projectsteakbaliwag in #baliuagbulacan for this #LGBT ♬ original sound – Outrage Magazine

Una, Bulacan is a big province, so if you’re nowhere near Baliuag, you may find this place too hard to go to (particularly if you’re not driving). This is over an hour away from the City of Manila, passing through Obando, Bocaue, Guiguinto, Malolos, Pulilan, et cetera… so yeah, this isn’t the most accessible place to go to.

Ikalawa, the actual resto is actually small; seriously small. Luckily, there are two seating areas, so to speak. The resto itself has an airconditioned room that can only seat a handful; and a non-airconditioned area that it shares with Mimi’s, the café beside it. The airconditioning isn’t that cold naman, so staying outside may make sense particularly for those who are claustrophobic.

Ikatlo, keri naman ang personnel, able to explain what’s on the menu.

Ika-apat, how was the food?

  • The Fish and Chips (₱300) was actually good, comparative to those from delis in – say – some suburb in Australia. The fish wasn’t malansa, was properly battered, and was well cooked. The chips – or fries – naman were of good quality, not disintegrating to the touch.
  • The Meatballs Tomato (₱250) was so-so; that is, the meatballs tasted nice, but the pasta was just too sweet. Ganito: If you added more pasta, the sweetness of the sauce would still overhwlem.
  • The Signature Ribeye Steak (₱550) was a bit small, though not surprising considering the asking price. Ordered MR, it was properly done, with the meat still juicy. You don’t get a lot of accompanying veggies; though the eggs we ordered in place of the potatoes were well done.
  • The Surf and Turf (₱650) was basically a Ribeye Steak… with grilled shrimps. For both steaks, if there’s a major comment, it’s the lack of seasoning. Yeah, you can just add salt and pepper; but it tastes different when meat is seasoned before or during cooking since nanunuot ang lasa. The mashed potato was too margarine-y, and so was so-so. The shrimps were good even if they were somewhat small.

Is it worth to dayo, to target Project Steak? If you’re nearby and are looking for affordable steaks, perhaps. The ambiance is good, the offerings are presented well (check the plating!), and so on. But if it’s too far for you, and if there are other options for the same price wherever you may be, stay there na lang. That way, walang sisi.

Otherwise, join us as we look for more lafang venues.

Project Steak is located along Doña Remedios Trinidad Hwy, Baliuag, Bulacan. For more information, contact 0939 708 7839 or 0923 631 2559.

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The success story of Northeast Business Solutions, a homegrown tech company based in Norzagaray, Bulacan

Introducing Northeast Business Solutions, Inc. (NBSI), a Bulacan-based software company specializing in timekeeping, human resource management systems (HRMS), and payroll.

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For Michael Sta. Maria, success didn’t begin with software. It started with sacrifice.

Long before he led a growing enterprise resource planning (ERP) software company serving clients across the country, Sta. Maria was a young professional from Norzagaray, Bulacan who spent many years working away from home, missing important family moments in pursuit of stability.

“I really wanted to give back the investment and time to my family, as well as the time to myself. I never thought it would be possible. Before, I would doubt myself, but eventually, after almost ten years, we now see that, while we struggled in the past, we are now established and can run the business well and continue to grow it,” he shares on the latest episode of ROI’d to Success, the podcast collaboration between PLDT Enterprise and Hustleshare.

That turning point came in 2016, when Sta. Maria decided to take a leap of faith and build something from the ground up. The result was Northeast Business Solutions, Inc. (NBSI), a Bulacan-based software company specializing in timekeeping, human resource management systems (HRMS), and payroll.

What started as a homegrown solution to a common business problem — reliable and affordable payroll software — soon evolved into an enterprise payroll and timekeeping solution catering to small and even very large-sized companies. By 2018, NBSI had successfully launched its product in the Philippine market. But the story behind the code is as powerful as the tech itself.

Building a Business with Heart

For Sta. Maria, NBSI was never just about growth, it was about reclaiming time, not only for himself but for others in his community.

Coming from a humble background, he poured himself into mastering software development. His early career took him far from home, requiring long hours and frequent travel. But with his family’s unwavering support, he eventually found the courage to strike out on his own.

Sta. Maria also believes that no business thrives in isolation, emphasizing that, “It is very important to listen to our team. I’ve learned a lot over the past few years about the business from my people. Our employees are truly our ambassadors. And, of course, how they represent themselves is a direct reflection of our company.”

Today, NBSI serves as a pillar of local employment in Norzagaray, providing opportunities for young professionals to pursue careers in tech.

“My advice to aspiring entrepreneurs is simple: If you plan to start your own business, be prepared for challenges—they are part of the process. But you will reap the rewards later. You can do it,” he adds.

Tech, Trust, and a Reliable Connection

NBSI’s growth, however, didn’t happen in isolation. Behind its ability to deliver reliable solutions to clients lies a strong digital backbone provided by PLDT Enterprise’s iGate.

“PLDT Enterprise helped us achieve zero downtime in internet connectivity,” explains Sta. Maria. This dependable connection allowed NBSI to provide seamless service to businesses relying on them for sensitive, time-critical operations.

“Thanks to PLDT Enterprise, our productivity increased by over 15%. Our client base grew, while our total working hours decreased—reflecting improved efficiency,” Sta. Maria shares.

Looking ahead, NBSI plans to expand further with PLDT Enterprise’s broadband upgrades and Smart 5G Postpaid Plans, a move that will better connect its mobile workforce and help support its rapidly growing client base.

A Platform for Progress

For PLDT Enterprise, supporting MSMEs like NBSI means amplifying their own stories.

“Through stories like NBSI’s, we see how meaningful technology adoption drives real, measurable business outcomes,” said Jay Lagdameo, Vice President and Head of Enterprise Revenue Group at PLDT Enterprise. “Through ROI’d to Success, we give entrepreneurs a platform to share their stories, highlighting how they harness digital solutions to overcome challenges, grow their businesses, and inspire others.”

You can listen to the full ROI’d to Success episode featuring Northeast Business Solutions, Inc. now on Hustleshare via Spotify.

To discover more inspiring stories and learn how PLDT Enterprise’s solutions empower businesses, visit https://bit.ly/pldtenterprise-ROId-nbsi-pr.

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